Still have your Back!

As Connect Care approaches the end of its second week post-launch, two realizations compete.

First, we cannot sustain the intensity, effort and energy that has carried us through the immediate peri-launch period. Second, emergent multi-disciplinary and multi-dimensional problems require a lot of attention! To sort out complex workflows, we need sustained focus and support.

There is no arbitrary support withdrawal just because a second-week milestone has been reached. However, there is need to rejig support. As drop-in centre attendance drops, for example, we can shift trainers and physician informaticians to things like patient movement workgroups.

The daily physician huddles continue, but with more attention to Connect Care as how we do our work, rather than Connect Care as a big piece of work.

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