2024-03-29

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

2024-03-28

Between the Charts: CMIO Newsletter for Prescribers - Issue 5 Now Available

We previously posted about our new monthly newsletter for prescribers, called "Between the Charts". This newsletter summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages.

Our next issue is now out, available at the below link! This issue includes information on:

  • Optimization Training classes in April
  • Webinars on billing in Connect Care (April 10, 16, 23)
  • Administration revisions and chart completion
  • An upcoming initiative that can help meet your CPSA requirements
  • How to schedule an immediate first dose when ordering a new medication
  • Interval H&P notes
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email.

2024-03-26

Chart Correction - Completion of Administrative Revisions on Behalf of Healthcare Providers

As of April 1, 2024, the Alberta Health Services (AHS) Health Information Management (HIM) Chart Correction team will be able to revise some Connect Care clinical documentation errors on behalf of healthcare providers. Previously, providers were prompted via In Basket messages to do this work. The new initiative (see AHS Clinical Documentation Policy and Procedure 1173-01; Section 7.2a) will decrease In Basket and administrative burdens for healthcare providers for 10 categories of revisions:

  • Revise spelling of patient name (e.g., "Shawn" vs. "Shaun" or "Sean")
  • Revise incorrect patient name (e.g., report states "Ralph" but patient’s name is "Zach")
  • Revise left vs. right, and vice versa
  • Revise incorrect ULI 
  • Revise incorrect Out of Province Health Care Number
  • Revise patient age
  • Revise date of:
    • Admission
    • Discharge
    • Deceased
    • Birth

The Chart Correction team will continue to notify the authoring provider, as needed, for other types of errors (e.g., selections within SmartLists).

For more information:

2024-03-19

Optimization Training - March/April Sessions Available

We previously posted that the CMIO Training team is now offering Optimization classes (previously called Thrive classes), where Connect Care prescribers can learn how to take full advantage of the features of the clinical information system, to help maximize their productivity and spend more time with patients. The Optimization classes are 30 to 60 minutes in length each, and focus on completing common workflows more efficiently. 

We have added a few additional sessions on In Basket management, and have expanded our selection of classes. Edit (Mar 19): As some sessions have already filled up and additional dates have been added, the information below has been updated.

  • Orders
    • April 10, 2024, 09:00–10:00
    • April 11, 2024, 12:00–13:00
    • New: April 15, 2024, 12:30–13:30
    • New: April 17, 2024, 11:00–12:00
    • New: April 25, 2024, 09:00–10:00
  • Notes
    • March 27, 2024, 12:00–13:00
    • April 2, 2024, 12:00–13:00
    • April 10, 2024, 12:00–13:00
    • New: April 16, 2024, 10:00–11:00
    • New: April 24, 2024, 12:00–13:00
  • In Basket Management
    • New: April 8, 2024, 09:00–10:00
    • New: April 15, 2024, 11:00–12:00
  • Therapy Plans
    • April 29, 2024, 12:00–13:00
  • New: Letters to Netcare
    • April 8, 2024, 10:30–11:00

Prescribers can register for these Optimization classes at the below link. Spots are limited in order to ensure trainers can address individual questions. Please ensure that you review your confirmation email from "Bookings CMIO Thrive" for the class link, and requirements for the session.

2024-03-18

Super User Development Sessions - A chance to learn new skills

Super Users help peers by promoting readiness activities, supporting training and providing “at the elbow” help prior to, during and immediately following launch. Super Users grow their own capacity through supplemental training, self-help resources and participation in a Community of Practice.

A series of Super User development sessions is offered in the weeks leading up to Connect Care Launch 8, beginning March 19, 2024. Each of these 1-hour webinars occur at 12:00-13:00. The sessions are also open to any interested Connect Care user who might like to pick up some new Connect Care skills.

For more information:

2024-03-08

All User Bulletin - Daylight Savings Time

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Daylight Savings Time

On March 10, 2024, clocks turn forward 1 hour at 02:00 to become 03:00.

While ambulatory care is little affected by what happens in the early hours of the morning, emergent, inpatient, surgical and critical care contexts can be sensitive to the loss or gain of small time intervals. A 1-pager lists key considerations, with more information available in the Connect Care Manual and DST guide: