2019-03-18

Virtual Care Uncloaking in Canada

We recently alerted blog readers to the public release of MyHealth Records, a personal health record service available to all Albertans. This could ease patient access to some health information (e.g., vaccination records, selected laboratory tests) while also improving individuals' ability to gather and organize health history information.

In another recent release, we learn of Telus Health's introduction of Babylon Health to the Canadian public (the UK has a few years experience with Babylon).

The initial Telus offering includes a "chatbot" that patients can interact with to learn more about their symptoms. In addition, patients in British Columbia can book one-on-one video consultations with physicians who have signed up (and bill for) virtual visits.

It will be interesting to see how this unfolds. Health advocacy and regulatory bodies have concerns. Physicians may want to sign up and get a sense of the offering and possible professional impacts.

Connect Care is committed to support virtual health care services. However, these are envisioned as a seamless extension of health encounters supported by fully integrated health information services. Communications, documentation, planning, coordination and team interactions are all part of the same informational ecosystem. Alberta's HealthLink is tightly coupled with Connect Care and co-evolves to support a growing range virtual healthcare services.

For more information:

2019-03-16

MyHealth Records Public Release Today

Today Alberta Health completes the public launch of MyHealth Records (MHR, a.k.a. Personal Health Record or PHR; MyHealth.Alberta.ca). MHR offers an online personal portfolio where Albertans can enter and manage their own health information. The content can be shared with health care teams through printed summaries or personal device displays.

The first phase of MHR focuses on information gathered from and managed by individuals. There are tools for recording health measurements, health histories and wellness goals. Some extracts from the Netcare electronic health record are shared, including some community-dispensed medications, recent vaccinations and selected laboratory test results.

Growing use of MHR may affect how Albertans relate to health information and to their healthcare team. All clinicians are encouraged to learn about the MHR offering. Indeed, the best way to do this is to sign up for personal access.

Clinicians can visit the MyHealth Records webpage (myhealth.alberta.ca/mhr-provider) to learn more, and send questions or comments to myhealthrecords@gov.ab.ca.

2019-03-12

Considering the Impact of Connect Care on Daily Operational Activities


As we move towards our first launch of the Connect Care clinical information system, it is time to shift our focus towards change management and readiness planning. The Change Impact Work Package is an early step in this planning. Through this work package, Specialty Working groups will review decisions they made to determine if the decisions will have an effect on our day-to-day operational activities.
To facilitate this process, each working group will be provided with a list of all of their Specialty CSD decisions, and Area Council Coordinators will prepare meetings and ensure that impacts are entered into the decision tracker. As groups go through this process, they will not be re-visiting decisions that have been made. Instead, they will use this opportunity to understand the operational impacts so we can better help our colleagues prepare for this transformation.
In addition to Specialty Working Groups, other areas will follow this same process. This includes Area Councils (where they are working as Specialty Working Groups), Complex Areas, Content and Standards Committees and more. Once complete the Change Impacts Task Force will review this work so that it can be included in readiness events, pre-classroom training and future chapters of the Readiness Playbook.
Medical Informatics Leads and other physicians on Area Councils and Specialty Working Groups serve as an essential bridge between the Connect Care initiative and clinical communities, and provide critical leadership in understanding the operational impacts of the design decisions.  We appreciate your support in helping us think through how the system design, general documentation, decision and inquiry supports may affect your colleagues at launch. Thank you again for your continued support of this initiative.
For more information, we have prepared one page overviews of the Change Impact Work Package and the Change Impact Task Force:
If you have any additional questions about this work, please email Linda Kuijten at Linda.Kuijten@albertahealthservices.ca.

2019-03-01

Connect Care March 1 2019 Newsletter Posted

The March 1, 2019, Connect Care Newsletter is available via the link below; covering the day-in-the-life poster  series and Epic’s recent Top of Klas award winnings.