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Thank you for continuing to check (...ideally, subscribe to multiple channels; see instructions) the Connect Care update blog for prescribers. Recent additions to this blog and its various channels:


Connect Care Clinical Documentation Deficiency Notices

Prior to Connect Care, clinical charting deficiencies were tracked and enforced through processes managed by Alberta Health Services (AHS) Health Information Management and zone Medical Affairs, with a focus on key summative documents required for all inpatient encounters. 

Minimum charting expectations are reinforced for Connect Care users through In Basket reminder messages that reflect Clinical Documentation Norms and Required Documentation. The reminders flag missing or incomplete History & Physical, Discharge, Operative or Emergency Provider notes, along with tools for rapidly addressing or redirecting deficiencies.

Starting mid-January 2022, Connect Care charting deficiency reports are additionally received and acted upon by zone Medical Affairs to ensure compliance with AHS Medical Staff Bylaws & Rules. Privilege curtailment warnings are addressed by each zone’s Medical Affairs office.

As charting deficiency reports include items dating back to the first Connect Care launch, many deficiencies may have accrued for users who have not attended to chart completion In Basket reminders. Prescribers can review and act on Connect Care charting deficiencies via the In Basket chart messages folder. 


Connect Care Launch 4 Countdown

Our countdown timer has re-appeared again (see top of left column, just above the Search box)!

The Connect Care Launch 4 date is set for the early hours of Saturday, May 28, 2022. This wave will bring many sites into the Connect Care fold, including the following:
  • Calgary Zone: Alberta Children’s Hospital, Peter Lougheed Centre, Southern Alberta Forensic Psychiatric Centre (and associated forensic services), rural acute and combined acute and long-term care sites, Calgary Tuberculosis Clinic, Southern Alberta Clinic 
    • Urgent care: Sheldon M. Chumir Health Centre, South Calgary Health Centre, Airdrie, Okotoks, Cochrane
    • Addiction and Mental Health (AMH): Southern Alberta Forensic Psychiatric Centre (and associated forensic services), AMH urgent care centres, AMH rural and select urban ambulatory clinics
  • Edmonton Zone: Glenrose Rehabilitation Hospital, Lois Hole Hospital for Women, Royal Alexandra Hospital, AMH addiction/residential programs
  • Pharmacy and diagnostic imaging: Sites in Edmonton, Calgary including Central Production Pharmacy
  • Alberta Precision Laboratories: Sites in Edmonton including Glenrose Rehabilitation Hospital, Royal Alexandra Hospital, Grey Nuns Hospital (launching May 14), Misericordia Community Hospital (launching May 14)
We are within 150 days from Launch 4.

Having learned how important it is to avoid a last minute rush, our Countdown Checklist (checklist.connect-care.ca) will restart around 100 days prior to Launch 4. This checklist allows prescribers to ensure that requirements are met as they progress from registration through training, proficiency, personalization and launch-readiness. 


Connect Care Launch 4 - Date Change

Given significantly increasing demands in Alberta Health Services facilities due to COVID-19, and the rapidly spreading Omicron variant, the date for Connect Care Launch 4 is adjusted. This will ensure that frontline and support teams have the time they need to prepare. 

Launch 4 will now take place May 28, 2022. Prescriber training will proceed as previously scheduled. 
Healthcare teams and patients come first in every decision AHS makes. As with previous periods of pandemic pressure, many of those who require training or who are involved in site preparations for Connect Care are redeployed to acute care areas, or to backfill positions for those who have been asked to support COVID-19 care. 

Once again, we want to emphasize that Connect Care is not being cancelled. It continues as one of AHS’ highest organizational priorities. Making these changes means we can allocate resources effectively while being respectful of the demands on our staff as they continue to protect the people of this province.

We acknowledge the disruptions this decision may cause, particularly for prescribers who may have made alternate clinical arrangements to support Launch 4.