Non-Medical Device Workflows

The Connect Care communications team has produced a nice video illustrating how clinicians can interact with non-medical devices (computers, mobility, etc.) in inpatient environments.


Digital Professionalism - Its about Quality

The Alberta College of Physicians and Surgeons promotes professionalism; including helping us re-imagine what that means for a digitally-enabled professional. Dr. Ewan Affleck, a renowned eHealth innovator (former CMIO among many other roles), is working with the College to consider how our understanding of professionalism, indeed what it means to be an effective clinician, can adapt to an increasingly complex informational milieux.

The CPSA has recently posted a nice backgrounder about Digital Medicine, a growing focus for College thinking and advocacy:


Anticipating Cyber Attacks

Exercising practical paranoia includes anticipating attack and planning for collateral damage. Clinicians working in digitally-enabled workplaces should recognize that cyber attacks are both likely and likely to damage to one's practice, patients, finances and reputation.

The latest Alberta Medical Association newsletter includes a short piece about cyber attacks, emphasizing likely damages and making a case for cyber liability insurance. Categories of harm include theft of funds, theft of data, damage to data, recovery expenses, privacy breach fines and extortion. Worth a read and reflection:


Connect Care Physician Area Trainer Opportunities

We've previously posted about Physician Area Trainer recruitment, a great opportunity for interested clinicians to benefit from exceptional clinical information system orientation and change management coaching. Stipend-supported Area Trainers can supplement their usual clinical activities, play a pivotal role at Connect Care launch and positively impact health care in Alberta.

In addition to a posting and role description, linked below is an early guide for clinicians potentially interested in the Area Trainer role. The guide clarifies how Area Trainers are themselves trained. The support stipend is explained. Overall time expectations are outlined for before, during and after launch.


Connect Care May 10 2019 Newsletter Posted

The May 10, 2019, Connect Care Newsletter is available via the link below; covering 1) Wave 1 Physician Super User and Area Trainer recruitment, and 2) Sneek peek at non-medical devices.


Sneak Peak - Inpatient non-medical devices

Intense work continues to prepare our workplaces for Connect Care launch. We make much of "going digital" but may not appreciate all the technology that must be in place to free us from paper constraints.

The technologies of immediate interest to clinicians allow us to directly interact with the clinical information system (CIS). These devices are "non-medical" to the extent that they are not subject to regulations governing medical measurements or interventions (medical devices).

The Connect Care non-medical device mix will include, in addition to conventional desktop computers, mobile workstations, wall-mounted large-screen dashboard displays, notebook computers and tablets. The Information Technology team has released a video demonstrating some inpatient non-medical devices planned for Connect Care:


Practical Paranoia

Physicians serve patients with care, compassion and respect. Key to respect is privacy protection. Its loss can negatively impact health every bit as much as diagnostic or therapeutic harms.

Unfortunately, health information is increasingly attractive to criminals. It can be stolen and held for ransom or for re-selling to the highest bidder. And criminals learned long ago that technical and security hacks are not worth the effort. The easiest way breach a fortification is to simply walk through the front door with a user's trusted credentials. And the easiest way to get those is to dupe us into giving them up. Our greatest security vulnerability is neuron, not electron, based.

Thus the need for practical, purposeful paranoia. Physicians should adopt an attitude of universal mistrust when it comes to information sharing. Keep clinical content (of all types) to secured clinical information systems. Never accept requests for logon credentials.

And so on. We could list many do's and don'ts. But that would miss the point. New neuron-targeted tricks are inevitable. The goal is to protect against what will appear on future lists.

We'll be revisiting this topic frequently, sharing learnings from as many of our colleagues as possible. Please offer suggestions and questions to keep the paranoia alive!


Connect Care May 2019 Calendar

A summary of key Connect Care happenings in May 2019 has been posted to the Alberta Health Services (AHS) internal Connect Care website, linked below.

High priority activities continue to relate to infrastructure, build, validation, training and readiness.

Area councils and specialty workgroups start to see products of their specialty clinical system design and orderset work. Content is corrected and refined, getting it ready for launch while informing training curricula and readiness assessment events.