COVID-19 and Connect Care - Hospital Co-vaccinations

The flu season is soon upon us, with opportunistic immunization important for at-risk patients during hospitalizations.

Previously, the COVID-19 vaccination instructions and documentation suggested that COVID-19 immunization not be considered within 14 days of any other immunization event. The evidence, and guidance, is now clear that co-vaccinations are both safe and appropriate. The Connect Care order set and associated clinician documentation reflects this change.


COVID-19 and Connect Care - Documenting Historical Vaccinations

We've previously posted about how to review COVID-19 immunization information in Netcare and Connect Care and how, if indicated, to add information about an otherwise undocumented vaccination as a historical immunization when patients present with formal documentation of non-Alberta immunizations.

Recent audits have uncovered some inappropriate (even fraudulent) instances of what appear to be formal external documents. Alberta's provincial COVID-19 vaccination validation service is resourced to assess and validate external vaccine documents. It is easily accessed and used by patients online.

Connect Care providers should direct patients to submit their external documents for approval and possible addition to the provincial registry, and should avoid manual entry of historical COVID-19 vaccine administrations into Connect Care. The provincial registry information is automatically copied into Connect Care when validated.


Connect Care Scheduled Downtime - Thursday October 28, 2021, 00:30-04:30

The Connect Care clinical information system needs periodic maintenance. The next scheduled update will occur Thursday, October 28, 2021 between 00:30 and 04:30. On this occasion, Hyperspace, Transfusion (WellSky), Content (Quanum), Dictation (Dragon Medical One), MyAHS Connect and the Link Provider Portal systems are all affected.

Connect Care PRD SRO will require a short pause at the start of this maintenance window, less than 5 minutes, between 00:30 and 00:45. Please use North BCA Web if you need to view and print patient information during the pause. In addition, Netcare remains available. Document scanning or viewing will not be available in Quanum during the outage.

Any paper ordering or charting will be uploaded by support staff once the downtime finishes. Physicians will want to validate this work. Charting deficiency notifications may appear later in In Basket but can be addressed with the SmartPhrase ".DOWNTIME".

Instruction on downtime procedures is available in the Connect Care Manual and additional linked resources:


Therapy Plan Resources

A series of webinars on therapy plans, to be hosted by the CMIO portfolio, had previously been advertised as occurring this fall. With the delay of Wave 4, these supplementary sessions will be deferred to a later date and rescheduled after a launch date is confirmed. 

The rescheduled webinars will explain how therapy plans work, how they are used and how prior paper-based plans can be converted in readiness for launch. All Connect Care prescribers are welcome, as many may benefit from a refresher on ordering ongoing therapies. 

Watch this space for information on the rescheduled webinars. In the meantime, users can access existing therapy plan resources:


Connect Care Transparent Lockdown - October 26, 2021 12:00-04:30 October 28, 2021

Connect Care anticipates an upgrade in the early hours of October 28, 2021 (post with details important for prescribers to come). Connect Care uses a "transparent lockdown" process during upgrades to help prepare the system and reduce the upgrade workload, resulting in a shortened downtime window. The transparent lockdown period for the upcoming upgrade is from Tuesday, October 26, 2021 at 12:00 to Thursday, October 28, 2021 at 04:30.  

The lockdown does not affect system performance, existing workflows, or the activities of most users (thus "transparent"). Physicians and other prescribers will have access to their personalized orders, tools and templates during the lockdown; however, there will be no ability to create new personalizations during the lockdown period. For more details:


eReferrals Scheduled Outage - Thursday October 21, 2021, 21:00-03:00 Friday October 22, 2021

The eReferrals functionality of the Alberta Netcare Portal will be unavailable Thursday, October 21, 2021, 21:00 to 03:00 Friday, October 22, 2021, in order to accommodate system upgrades. Users who are logged in during this time will be disconnected from eReferrals. All other Alberta Netcare Portal functions remain available. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.


BBHR: Charting Efficiencies - Sidebar Aids for Transition Planning

Building a Better Health Record (BBHR)
Charting Efficiencies - Sidebar Aids for Transition Planning

Improvements to the Hyperspace inpatient chart Sidebar include aids for quickly finding, displaying and editing information in either the main (central), Sidebar (right) or pop-up chart spaces. The first set of tools appear by default when the inpatient Sidebar opens to its "Index & checklists" view. These nicely illustrate how the Sidebar can help users quickly access and update chart data that otherwise would require more familiarity with less-used parts of the chart.

The focus of the checklists view is on transition planning, whether that relates to discharge, transfer or a move to a different level of care. 

  1. If not already displayed, select the top-left "Index & checklists" link to display the "Checklists" and "Transition Planning" Sidebar tools.
  2. Daily, Admission and Discharge Checklists are presented. These function like task managers, reflecting important unfinished tasks and changing to completion status when the relevant work is done. The few highlighted tasks closely match Connect Care minimum use norms.
  3. Checklist items are "active". When selected, the user is taken to a relevant documentation or ordering tool directly relevant to the listed task.
  4. The Transition Planning section summarizes relevant information, including expected transition and discharge dates, social supports, community care needs and patient goals. Where information is missing or incomplete, the title or bracketing text appears in a (dark) blue font, indicating that it can be selected to activate data entry tools in-context where the associated information can be updated. Use the Sidebar "refresh" icon (top left of Sidebar) to update the display if this does not happen automatically.