2021-09-27

Netcare Scheduled Outage - Tuesday September 28, 2021, 21:00-21:15

Alberta Netcare Portal will be unavailable Tuesday, September 28, 2021 from 21:00 to 21:15. Connect Care will not be able to launch Netcare during this time. 

Users who are logged in during this time will be disconnected and will need to re-authenticate following the outage period. 

If urgent access to results is anticipated during these periods, please refer to and complete the ANP Downtime Contingency Kit in advance of the maintenance. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.

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