2019-11-17

All Physician Bulletin - Prevent Chart Locking

All-physician-bulletins highlight stumbling blocks, and solutions, that all physicians need to be aware of when starting to use the Connect Care clinical information system.

Prevent Chart Locking...

While the Epic software underlying Connect Care allows multiple health care providers to work with the same patient chart, there are limits. Were two providers to be editing exactly the same progress note at the same time, for example, conflicts could occur. Errors are prevented by limiting the users working on exactly the same task at the same time.

Unfortunately, protecting the integrity of the chart also demands good manners of users: do not lock out other users inappropriately or for longer than absolutely necessary. As a general protective, always close charts when finished with them and NEVER walk away from a terminal with a chart left open.

Chart activities that can lock, and what to do when blocked:

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