For the Alberta Health Services (AHS) Connect Care initiative to succeed, patients, providers and support staff must integrate informational supports into workflows. This happens best when clinical information system (CIS) users have meaningful input into the decisions that affect their CIS experience. A robust oversight strategy with clear governance principles has helped guide Connect Care by purpose and principles.
Sustaining success requires nimble ways to tap into what is happening on the front lines, while monitoring for unanticipated problems. Community-aware calibration requires purposeful consultation with both advisory groups and user groups, tapping into organizational wisdom and end-user pragmatism. As we ready for first launch late this year, advisory group activity ramps up while user groups start to get established.
The Connect Care Stakeholder Advisory Group has its first meeting this week, a good reminder to refresh our shared understanding of how Connect Care oversight works.