2020-03-14

COVID-19 and Connect Care #6 - Waves 2-3 Delay

An important message from Verna Yiu, Francois Belanger and Sean Chilton:

AHS leadership has carefully weighed the impact of COVID-19 on our health system and has made the decision to temporarily delay our upcoming launch of Waves 2 and 3 of Connect Care.  Given the significantly increasing demands on our frontlines physicians, staff and services, and the increased health risks our patients and healthcare teams are facing due to COVID-19, we do not feel it would be prudent to launch these next waves of Connect Care as originally scheduled.

Connect Care is not being cancelled. The initiative remains one of our highest organizational priorities. A delay of the launch of Waves 2 and 3 allows us to be strategic with our resources and respectful of the demands on our staff and physicians.

We are currently assessing the situation and will adjust our wave rollout plan and sequencing, based on the impact of COVID-19. As this change in timing will affect all future waves, we want to make the sequencing decisions with as clear of a picture as possible. Firm dates for subsequent launches will be communicated once we know more.

We are thankful for all the work done to date in preparation for our next launches by our Connect Care leadership, program team, physicians and staff in Waves 2 and 3. Connect Care preparations will continue as ongoing support for the stabilization and support of Wave1 remains important.  Our immediate priority is to support Alberta’s COVID-19 response.

Thank you for your understanding as we work together to respond to these most immediate needs of Albertans.

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