Connect Care Waves 2 & 3 Launch Together

Alberta Health Services executive leaders explain some recent adjustments to the Waves 2 and 3 launch dates...

With the launch of Connect Care’s Wave One just weeks away, we would like to extend our sincere gratitude to all who are involved in preparing for this milestone event in Alberta. We know that Connect Care will have a positive impact on Alberta’s healthcare system, and will ensure healthcare teams and patients can access the same current information about their care. 

In Wave One, sites at the Walter C Mackenzie (WCM) Campus, the East Edmonton Health Centre, Pharmacy and Diagnostic Imaging sites in the Edmonton Zone, Alberta Public Labs sites in Edmonton and the North Zone, DynaLIFE sites across Alberta and the Cross Cancer Institute, will be the first to put Connect Care in place.  

We want to let you know that as we move rapidly toward the November launch of Wave One, there have been changes made to the timing of the next Connect Care waves. 

·         Wave One and Wave Three timelines will not be impacted and the overall timelines and plans will not be affected by this change.

·         A decision has been made to align the timing of Waves Two and Three to take advantage of learnings from Wave One, ensure we have enough time and resources to properly finish our first wave implementation and to address any potential system issues that arise through Wave One, before we move ahead with the subsequent waves. 

·         Wave Two will move from March 2020 to May 2020, to coincide with the timing of the Wave Three launch. 

The successful implementation of Connect Care remains an organizational priority, and this is in no way an indication of changes to support for the program overall. Aligning Waves Two and Three will benefit staff, sites and the program by giving us more time to optimize Wave One and prepare staff for the change, recruit relief staff to support training, complete facility infrastructure work, and benefit from what we learn in Wave One. Connect Care program leadership is working closely with impacted zones on timelines and scheduling. 

We are so very grateful for the contribution and commitment of teams across Alberta, both inside and beyond our organization, who have been hard at work preparing AHS and our partners for Connect Care. Please take a moment to watch a video message from Dr. Verna Yiu, AHS President and CEO, about all the activities underway to get us to this important upcoming milestone.