2026-06-30

Dexcom G7 CGM Data Integration with Connect Care

Effective June 30, 2026, Dexcom G7 continuous glucose monitoring (CGM) Ambulatory Glucose Profile (AGP) data can be integrated into Connect Care. Dexcom G7 CGM systems provide real-time glucose readings, trends, and alerts for patients managing diabetes, and regularly reviewing these insights are critical for informed clinical decision-making and proactive care. This milestone marks a significant step forward in leveraging digital health tools to enhance provider efficiency and improve patient outcomes.

How to Initiate Data Sharing

Patients will need both an active MyChart account and a Dexcom account to facilitate data integration. Diabetes care team members will ask for verbal consent from the patient to share their Dexcom CGM data to Connect Care. Once verbal consent is obtained, prescribers or diabetes care team members will place a "MyChart Dexcom" order in Connect Care to request sharing of Dexcom CGM data from patients. This order will trigger a secure message to the patient via MyChart, prompting the patient to acknowledge and confirm consent to share their Dexcom CGM data with their care team.

What You Will See 

Once the patient provides consent through their Dexcom account, standardized Ambulatory Glucose Profile (AGP) metrics will be recorded directly in a dedicated flowsheet in their chart, including: CGM Report Range (date), CGM Use (%), GMI (%), Average Glucose (mmol/L), Coefficient of Variation (%), Time in Range (%), Time Very High (%), Time High (%), Time Low (%), and Time Very Low (%). This data can be accessed in the Diabetes Synopsis activity or within the Diabetes Management Navigator under "CGM Trend", or directly within the "Remote Monitoring Data Collection" flowsheet. 

This streamlined access to AGP data supports more personalized and timely diabetes management without the need to access third-party websites to review data, or manual data transcription into Connect Care. 

More Information 

For step-by-step instructions, workflows, and best practices, please refer to the updated Endocrine and Diabetes Management Quick Start Guide (pages 33–38). For further assistance or additional training, please contact the CMIO Prescriber Experience Team at help.cmio@hssab.ca.

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2026-06-26

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-06-19

Coming Soon for Mixed-Context Providers: ECG Written Reports via eDelivery

Effective June 23, 2026, when eDelivery is a provider’s preferred delivery method, ECG written reports (textual interpretation only) can be sent to the EMR of the ordering/authorizing provider and any copy-to providers. This change may impact providers who work in multiple locations, including those working exclusively in the community or in both community settings and Connect Care sites (“mixed-context providers”).

Key things to note about this change:

  • No waveform tracings will be included in the reports sent to EMRs. 
  • Reports including waveform tracings will continue to be faxed according to current practice, and will remain available in Alberta Netcare. 
  • Mixed-context providers can request either their Connect Care location or their community location (via eDelivery and/or fax/mail) as their primary address. See the tip sheet for more information.

For questions about results delivery, please contact the IT Service Desk and Provincial Solution Centre at 1-877-311-4300.


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2026-06-15

Between the Charts: CMIO Newsletter for Prescribers - Issue 28 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • Coming soon: 
    • Conditional Discharge Workflow (June 16)
    • Optimized workflows for unidentified patients (demographic updates/chart merges and Medical Certificate of Death) (June 16)
    • ECG written reports via eDelivery (June 23)
  • DI appointment patient-facing preparation information now on MyHealth.Alberta.ca
  • In Basket update - changes to default display
  • Update to Therapeutic Drug Monitoring (TDM) orders
  • Update for personalized ambulatory Notes speed buttons
  • Fixative warning in Specimen Navigator for non-pathology specimen
  • June Optimization (a.k.a. Thrive) classes
  • Reminders:
    • Upcoming auto-expired Results message type removal from In Basket
    • MyChart activations can now be done without a Connect Care workflow
    • Recent BPMH optimizations
    • Medical Certificate of Death workflow now digital
  • Update made to Bridging Medications Supply tip sheet
  • How to edit dictations with voice commands in Dragon Medical One
  • Clinical Informatics Builder Team announcements
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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2026-06-12

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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Optimized Workflow for Unidentified (UNK) Patient Demographic Updates

As part of the Connect Care initiative to improve patient identity accuracy and safety, an optimized workflow is being implemented to support real-time demographic updates and chart merges for unidentified (UNK, unknown) patients during active admissions (referred to as the "Optimized Anonymous Patient Workflow"). This process enables Health Information Management (HIM) to correct demographics and merge duplicate charts while care is ongoing, reducing risk and preserving chart integrity. 

Following a successful pilot at select trauma sites, this workflow will be implemented across the remaining provincial sites on June 16, 2026. Note that, following implementation, HIM teams will complete demographic updates and merges Monday to Friday, 08:00–15:30, excluding statutory holidays.

What This Means for Prescribers

  • In Basket message post-merge: 
    After a demographic update or chart merge, the Most Responsible Provider (MRP) will receive an In Basket notification prompting a review of the patient chart. This review is essential to ensure:
    • No clinical information is misplaced or misfiled
    • Orders, results, and documentation remain accurate
    • Any workflow impacts are identified and resolved quickly
  • Chart advisories:
    Connect Care advisories will indicate when a demographic update or merge has occurred, helping keep clinicians informed during the patient encounter.
  • Note: A separate enhancement has also been made to the workflow for completing a Medical Certificate of Death for patients who were unidentified at the time of admission. See the separate blog post for details.

Reporting Concerns

  • Technical issues:
    Contact the Provincial Solution Centre at 1-877-311-4300 and reference “Patient Merge and Demographics Update Problems.”
  • Patient safety concerns:
    Submit through the Reporting & Learning System (RLS). Include the ServiceNow ticket number (if applicable) and select "Yes" for “Did digital health technology contribute to this event?”

Additional Resources

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Coming Soon: Conditional Discharge Workflow

Following improvements made to discharge planning tools earlier this spring, as of June 16, 2026, a workflow for ordering conditional discharge will be available for most* Connect Care facilities. 

Once a patient is medically ready for discharge, a conditional discharge can be indicated with a prescriber order (linked to a discharge order) that specifies conditions that must be met for the discharge to proceed, such as completing physiotherapy milestones. Such conditions should be clear, simple, and narrowly defined; if such precision is not possible, then a conditional discharge order should be deferred until clarity emerges. Conditional discharge orders allow for earlier discharge without the need for the most responsible provider to be present.

Conditional discharge orders can be entered via Discharge to Home, Out-of-Province, and Inter-facility transfer navigators. See the QuickStart for an overview and the tip sheet for further details.

*At this time, the conditional discharge order workflow is not supported when the destination healthcare facility uses external pharmacy services supported with “ePrescribe fax” functions (sites listed here). Until further development makes ePrescribe fax conditional discharge orders possible, users are advised to prepare for such transfers, when needed, by entering a simple discharge order that is future-dated.
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