2026-02-11

In Basket Help is Here – Book a Class or 1:1 Session Now

Want to shave time off from your Connect Care In Basket/messaging workflows? Want to clean up your In Basket? The CMIO Prescriber Experience team has some great online classes and one-on-one sessions where we share small changes that will streamline your documentation and reduce unnecessary clicks.

If you have 15, 30, or 60 minutes, we can find a time to meet your needs:

  • 15-min 1:1 session: Virtually meet with a trainer to learn how using the “Quick Action” feature can help you – click here and select “In Basket Quick Actions 1:1” to see available times and register.
  • 30-min 1:1 session: Virtually meet with a trainer to help work through your current In Basket backlog – click here and select “In Basket Clean Up 1:1” to see available times and register.
  • 1-hr class: Join an online class to learn multiple tips and tricks to help work through your messages efficiently – click here and select “In Basket” to see available times and register.
  • Can’t see a date/time that fits your schedule? Email help.cmio@healthsharedservices.ca with some options what would work for you.

Prefer to learn on your own? Check out our new/updated resources: 

Let us know at help.cmio@healthsharedservices.ca if you have questions – we're happy to help. Interested in other classes we offer? Monthly schedules are posted on the Connect Care Support Blog, with more information here.

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2026-02-10

Netcare Scheduled Downtime - February 12, 2026 21:00-04:00 February 13, 2026

The Alberta Netcare Portal will be unavailable from Thursday, February 12, 2026 at 21:00 to 04:00 on Friday, February 13, 2026 in order to accommodate system maintenance and a software upgrade. Connect Care will still be available, but Connect Care users will not be able to launch the Alberta Netcare Portal during this time. 

Users who are logged in during this time will be disconnected and will need to re-authenticate following the outage period. Those anticipating need for urgent result access during that period should refer to and complete the ANP Downtime Contingency Kit in advance of the maintenance. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.
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2026-02-09

Connect Care Scheduled Downtime - Thursday February 12, 2026, 00:30-01:00

What you need to know

The Connect Care clinical information system needs periodic maintenance. The next scheduled downtime will occur Thursday, February 12, 2026 between 00:30 and 01:00 to allow for updates. On this occasion, all Connect Care production systems are affected and will be unavailable during the downtime, including Hyperspace, Mobility (Haiku/Canto), MyChart, and the Link Provider Portal, as well as Connect Care ancillary systems, including Transfusion (WellSky) and Content (Quanum ECS). 

  • PRD SRO will be available during this downtime to view chart content (read-only). PRD SRO is accessible from any computer regularly used for documenting in Connect Care. Netcare also remains available. 
  • Note there are also limitations on managing personalization settings before (and during) this period due to the transparent lockdown, previously posted about here. 

What you need to do

BEFORE DOWNTIME

    • Complete orders and documentation in the chart before downtime begins.
    • Stop using PRD for orders 15 minutes prior to downtime, as they may not be processed.

DURING DOWNTIME

    • Check with Unit Clerk/Charge Nurse to confirm processes for ordering, documentation, and patient movement.
    • Use paper documents provided in clinics and inpatient units, with forms appropriate for orders and/or charting.
    • Postpone, if possible, routine orders or documentation until after downtime. This will limit amount of data entry and reconciliation required post-downtime.
    • Orders: Use paper order sheets for essential orders during downtime.
    • Documentation: Use paper forms for essential documentation for procedures or intervention results and reports.

AFTER DOWNTIME

    • Prescribers are responsible for the following activities for any patient admission, transfer, or discharge:
      • Updating the problem list
      • Completing medication reconciliation
      • Entering admission, discharge, or visit diagnosis
    • Prescribers receiving In Basket messages about missing chart elements should follow the link to the missing chart element and, for non-ED prescribers, enter “.DOWNTIME” (SmartPhrase) to complete the chart element, indicating that content is available elsewhere in the chart. For ED prescribers, use the SmartPhrase ".DTNOTE".

Where you can find more information

For essential information on downtime procedures, see the 1-page tip sheet. For additional information, see the Connect Care Manual:

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2026-02-06

Autopsy Workflow in Connect Care

The Autopsy Consent and Consultation Request form is now available in Connect Care via completion of the following two components:

  • Autopsy Consent eForm
  • Autopsy Request Order (deceased patient) order set

Both the consent and ordering steps are highlighted in the "Eligibility Criteria" section of the Discharge as Deceased navigator (found via the Discharge Transfer Gateway), and both must be completed for an autopsy to proceed. The Discharge as Deceased navigator provides all instructions for these workflows, simply follow the steps as guided. The Autopsy Consent eForm can also be accessed via the Consent & eForms navigator.

Note that, as with the Medical Certificate of Death, prescribers should now only use the digital workflow; paper forms will soon be phased out. 

For more information, see:

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On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2026-02-05

Connect Care Transparent Lockdown - February 9, 2026 10:00-01:00 February 12, 2026

Connect Care anticipates a brief scheduled downtime in the early hours of February 12, 2026 (00:30–01:00) for application updates (post with details to come next week). Connect Care uses a "transparent lockdown" process during upgrades to help prepare the system and reduce the upgrade workload, resulting in a shortened downtime window. The transparent lockdown period for the upcoming downtime is from Monday, February 9, 2026 at 10:00 to Thursday, February 12, 2026 at 01:00.  

The lockdown does not affect system performance, existing workflows, or the activities of most users (thus "transparent"). Prescribers will have access to their personalized orders, tools and templates during the lockdown; however, there will be no ability to create new personalizations during the lockdown period. For more details:
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2026-02-02

MyChart Proxy Access Changes

There have been important changes to parent and guardian access to their child’s online health records. The changes impact MyChart functionality, and bring workflow changes for regulated healthcare providers using Connect Care, including prescribers. 

A recording of a Virtual Office Hours session with information and tips is available, and the Connect Care Manual and relevant resources linked there have been updated to reflect these changes.

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2026-01-30

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2026-01-29

Between the Charts: CMIO Newsletter for Prescribers - Issue 24 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • Overdue endoscopy/bronchoscopy reports
  • Scheduled Connect Care downtime (Feb 12) and transparent lockdown (Feb 9-12)
  • Digital Medical Certificate of Death, Autopsy Consent, and Autopsy request order
  • Measles history in Connect Care
  • New inpatient cirrhosis care support tools
  • New blood restrictions documentation workflow
  • Taming In Basket - more In Basket message types to auto-expire, plus messages being permanently purged Feb 1
  • Upcoming changes to display of glucometer results (Feb 3)
  • New workflow for requesting bridging medications coming soon
  • RNs/RPNs as authorizing providers in Connect Care coming soon
  • Requesting external sendout (referred) lab tests, plus upcoming new cerebrospinal fluid (CSF) external send out test order
  • Finding inpatient consult orders
  • Keeping contact information up-to-date
  • February Optimization (a.k.a. Thrive) classes
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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2026-01-26

New Blood Restrictions Documentation Workflow [Updated]

As of January 29, 2026, a new blood restrictions workflow in Connect Care will be in place to ensure clear, consistent documentation of patients’ blood preferences.

Key changes include:

  • A dedicated place to document blood restrictions (including specific blood components and/or products) called the "Blood Restrictions Assessment" worksheet, to be found in the Consent & eForms Navigator.
  • Documented blood restrictions will flow into the applicable Consent eForms, Consent to Surgery or Invasive Procedure and Consent to Treatment Plan or Procedure.
  • Alerts about blood restrictions will be improved to support more automated and streamlined workflows when ordering blood.
    • FYI Flags
      • The existing FYI Flag (Blood Refusals) is renamed to "Blood Restrictions".
      • The FYI Flag now triggers automatically upon documenting blood restrictions.
      • When blood restrictions are updated, the user is prompted to review whether or not to remove the FYI Flag.
    • Our Practice Advisories (OPAs)
      • An OPA appears when a blood product/component (or related) is ordered, but the patient has documented blood restrictions.
      • An OPA appears when a blood product/component (or related) is ordered, but the patient has documented beliefs that require a review of restrictions.
      • When blood restrictions are updated, the user is prompted to review whether or not to remove the FYI Flag.
  • A net new workflow and form will be available when a patient has blood restrictions but there is no upcoming treatment, procedure, or blood transfusion planned. The new Advanced Expressed Wishes and Instructions – Blood Components and Products consent form will be found in the Consent & eForms Navigator.

Please note that workflows for informed consent process are not changing. The new features standardize the ability to document blood restrictions and increase visibility in the system for patients with blood restrictions.

Updated resources are linked below. An upcoming Virtual Office Hour will be held on this topic for those interested, with additional post-launch dates:

For questions not addressed by the above resources, please contact ConnectCare.Consent@healthsharedservices.ca.

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2026-01-23

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-01-21

Measles History in Connect Care

Effective January 22, 2026 at 08:30, Connect Care users will see new clinical information related to the ongoing measles outbreak in Alberta reflected in the "Medical History" section of the patient chart. This information will display as “History of measles”.

The comment field will provide additional detail indicating whether the case was confirmed through epidemiological (epi) linking (Public Health investigation) or laboratory confirmation. The comment will also clearly identify that the Medical History entry was updated via an automated import, rather than through manual clinician entry (click the camera icon to see a screenshot).

Data has been provided by the Public Health Surveillance & Informatics team and was extracted from the Communicable Disease/Outbreak Management system. Lab data has been extracted from Connect Care. 

Imported data includes all confirmed measles cases from March 1, 2025 up to and including December 9, 2025. The Population and Public Health Communicable Disease Control Notifiable Disease team will enter any new measles outbreak data from the December 9 import date. 

This enhancement is intended to improve clarity, consistency, and situational awareness for care teams during the ongoing measles response.

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2026-01-14

Overdue Endoscopy/Bronchoscopy Reports

Starting January 20, 2026, Lumens reports for endoscopy/bronchoscopy will be formally tracked with active due date reminders and will be monitored by Health Information Management (HIM), Medical Affairs and medical leadership to ensure timely report completion. This means:

  • A procedure report is due in Connect Care 24 hours after it was performed (a reminder appears in your In Basket).
  • A procedure report becomes overdue/delinquent 29 days after it was performed (the reminder turns red in your In Basket; daily pop-up reminders appear in Connect Care starting 7 days before the delinquency date).

As with other report types such as discharge summaries or operative reports, physicians with 10 or more delinquent Lumens reports (older than 29 days), or 4 or more outstanding for 90 days will have a report sent to Medical Affairs and/or medical leadership to ensure completion, and could lead to further penalties up to and including curtailment.

For further details, please see the memo from Dr. Peter Jamieson, Vice President and Chief Medical Officer of AHS.

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2026-01-09

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-12-19

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. Note this is the final digest post of 2025. For more info on the blogs, click here. 

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2025-12-16

Between the Charts: CMIO Newsletter for Prescribers - Issue 23 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. 

The next issue covers both November and December and is now out, available at the below link! This issue includes information on:

  • Connect Care User Satisfaction Survey (2025 edition) results and action plan
  • Lab routing optimization (action may be needed by mixed-context providers)
  • December and January Optimization (a.k.a. Thrive) classes, including new 1:1 sessions on cleaning up In Basket backlog
  • Removal of In Basket messages older than 180 days
  • "Lab Notifications" column block in inpatient Patient Lists
  • Digital Medical Certificate of Death
  • Re-personalization needed for:
    • Diet/nutrition order sets and Patient List columns
    • Induction of Labour order set
  • Drug-disease warning filters
  • Fetal/neonatal demise symbol on Storyboard
  • Using the Admission Navigator for admission medication reconciliation in rural emergency departments
  • "Coordination of Care Recipient" for merged duplicative lab requisitions
  • Automatic cancellation of incomplete lab orders after discharge from an inpatient unit 
  • Pop-up when attempting to cancel testing of an already submitted lab specimen
  • Coming in 2026: RNs/RPNs as authorizing providers in Connect Care
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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2025-12-15

All User Bulletin - Delayed Delivery of a Minority of Lab Results to Copy-To Prescribers (RESOLVED)

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Delayed Delivery of a Minority of Lab Results to Copy-To Prescribers (RESOLVED)

Update [Dec 15]: This issue has been resolved, and there should no longer be delays in delivery of lab results to copy-to prescribers. Please log a ticket if you still notice any routing issues.

Currently, a minority of lab results for tests ordered in Connect Care may experience delayed delivery of up to two weeks to copy to (cc:) recipients (prescribers identified in the "Copy to" section of the lab order). Results delivery to authorizing prescribers is not impacted. Results are available in the Connect Care patient chart, Alberta Netcare, and the patient portals.

Support teams have identified the root cause of this issue and are dedicated to implementing a solution. Updates will be provided. 

In the interim 1-2 weeks, authorizing prescribers are asked to action all results. Delays in management could occur if follow-up is left to prescribers they have copied. Authorizing prescribers could also confirm with the copy to recipient that they have received the result.

If you have any questions about the delivery of specific lab results, call Provincial IT Service Desk at 1-877-311-4300 (please have your location, contact information and Prac ID available when you call). To investigate issues, examples of documents/results that were not delivered as expected are helpful. Provide details such as type of information (lab results, discharge summaries, consult letters, appointment notifications, etc.), patient (CSN), date (test date), order/accession ID, etc. 

Thank you for your support and understanding. 

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2025-12-12

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-12-08

Digital Medical Certificate of Death

Alberta Health and Vital Statistics have worked with Connect Care to enable a digital workflow for completing the Medical Certificate of Death (MCoD). This minimizes double data entry by taking advantage of information abstracted from a patient's chart. As of December 9, 2025, the workflow is completely digital, including the signature.
  • How to access: From the "Discharge as Deceased" navigator, authorized physicians and nurse practitioners can use the "Cert of Death" section to initiate a chart abstraction that will set up a MCoD using the patient's health data. The prescriber then validates the abstracted data and adds any information not already pulled from the deceased patient's chart. 
    • Note: It is important to complete all sections of the deceased navigator before starting the MCoD, as this ensures that current data (e.g., date and cause of death) is pulled into the digital MCoD.
  • How to sign: The certificate is digitally signed, requiring the user to re-authenticate with their Connect Care password to confirm their identity. Since an electronic signature is accepted, death certificates can be completed by authorized prescribers at locations remote from the actual place of death.
  • Printing: Once signed, the MCoD automatically prints to the patient's current location (e.g., inpatient ward, emergency room, clinic). It also attaches to the chart in the same location where scanned paper certificates would have appeared (Chart Review >> Media Tab). From there it can be re-printed as needed, or routed within Connect Care via In Basket or outside Connect Care via e-fax or mail. The printed form can be managed in the same way that a paper form would have been handled. 
Note that this workflow does not apply to Medical Assistance in Dying (MAiD) deaths, as MAiD workflows remain outside of Connect Care. 

For more information, see:
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2025-12-05

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-11-28

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-11-25

Inpatient Diet and Nutrition Order Changes - Action Needed

Effective December 2, 2025, all Connect Care inpatient diet and nutrition orders are being updated to improve patient safety and standardization, and to update diet options. The orders are being updated with new content, display, and functionality. These changes impact all inpatient and Continuing Care settings. As these changes will break personalization, prescribers will have to re-personalize affected order sets (note that no action is required for surgical order sets).

How This Will Impact Prescribers

  • Re-personalization: Personalized orders with a "Diet and Nutrition" section will have to be reviewed and updated. Supports will be available to help prescribers with re-personalization (details below). 
  • When diet/nutrition changes are required: If your patient requires diet/nutrition changes, please place new orders using the browse or system order sets, and avoid modifying or re-ordering old orders from the order history.

Support for Re-Personalization

The CMIO Prescriber Experience and Training Team will be holding virtual office hour sessions over the first 2 weeks of December. Note these sessions are also open to prescribers needing re-personalization support for the Induction of Labour order set changes also going live December 2.
  • December 2, 2025, 14:00–16:00
  • December 4, 2025, 10:00–12:00
  • December 9, 2025, 15:00–17:00
  • December 11, 2025, 11:00–13:00
The Help Desk will also be able to help prescribers outside the above hours, and tip sheets are available to guide prescribers through the re-personalization process. See the Manual for information on how to access the virtual office hours, and for more details on the changes.
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2025-11-21

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-11-20

Lab Routing Optimization

On November 25, 2025, the delivery of lab results from Connect Care will be improved so that lab routing will:

  • respect the preferred address for providers who work at multiple locations; and 
  • consider who (provider), where (location/address for each provider), and how (delivery method for each location/address) a lab result should be delivered to providers. 
This change affects all providers who order lab tests and receive lab results and who work in multiple locations, including those working exclusively in the community or in both community settings and Connect Care sites (“mixed-context providers”). This change resolves most duplication of lab results, and the distribution of cancelled test notifications will be standardized. 

Note that distribution of lab results from Connect Care to other systems (including Netcare and eDelivery) will be temporarily interrupted during implementation of this change on November 25, from approximately 05:00 to 07:00.

Key things to note about this change:

  • Results will always be available in Connect Care on the patient’s chart, and results also remain accessible in Alberta Netcare. 
  • Mixed-context providers can request either their Connect Care location or their community location as their primary address. Providers should consult the FAQ for guidance on selecting their preferred delivery location.
    • Note: All providers who use Connect Care must have a Connect Care In Basket. If your primary address is your community location, you will continue to receive information that can only be sent to your Connect Care In Basket, including tasks that may require urgent attention.
    • To update your provider or clinic information and delivery preferences, please complete the Request for Provider/Prescriber Set-Up in Health Information Systems Form.

For more information, please see the resources linked below. For further support, call the Alberta Health Provincial Service Desk at 1-877-311-4300 (please have your location, contact information, and Prac ID available).

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2025-11-14

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2025-11-12

Changes to Daily Lab Orders for Inpatients

Last month it was announced that, to reduce unnecessary testing and improve patient care, restrictions would be imposed in Connect Care on the use of daily lab orders for inpatients. The original change created some issues with signing periprocedural orders, and so the change was rolled back. A fix has now been found and so, effective November 18, 2025, the default number of occurrences for daily lab orders will be set to 3 days, with a maximum of 7 days. 

All admission order sets will be impacted. Personalized orders will have to be adjusted after the change to align with the new limits; supports will be available to help prescribers with re-personalization (details below). Prescribers signing periprocedural orders should not encounter problems again, but are encouraged to log a ticket if they notice any issues.

Inpatient orders for frequencies other than daily as well as outpatient orders will not be affected at this time.  

How This Will Impact Prescribers

  • Occurrence field default: For lab orders with a frequency of daily (including daily morning, daily afternoon, daily evening, daily timed, first occurrence then every 24hrs), the default will be 3 occurrences and can be adjusted to a maximum of 7. There will be no hard stops in the occurrence field, but will default to 3 days when left blank upon signing.
  • Order validation warning: An order validation warning will identify which orders are not able to be signed without changes. The warning will appear when placing personalized orders, order panels, and/or order sets that have default occurrence of greater than 7 days for daily lab orders. 
  • Modifying/reordering: Daily orders can be modified/reordered at any time for up to 7 days. The “edit multiple” tool can be used to efficiently change the frequency and number of occurrences for multiple orders at once. 
  • Expiring labs: As previously posted, expiring repeating inpatient lab orders show up in the "Expiring Orders" section of the Orders activity 3 days before they expire. An "Expiring Repeating Lab 2d" column is also available to add to the Patient List to visually flag orders expiring within 48 hours. 
  • Order review: All inpatient lab orders should be reviewed at least weekly for ongoing appropriateness.

Support for Re-Personalization

Tip sheets to help prescribers with re-personalization of orders, order panels, and/or order sets are linked below. The Help Desk will be able to help prescribers needing additional support to navigate this change (1-877-311-4300, press 1 for Connect Care).
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2025-11-03

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2025-10-30

All User Bulletin - Recent Changes to Connect Care File Access

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Recent Changes to Connect Care File Access

A recent update has changed how Insite files can be accessed from within Connect Care. 

If a user is in Connect Care Hyperspace and clicks a link to a resource or file that is housed on Insite, they are now prompted to sign in with their work credentials through a Microsoft sign-in page. Users are still able to access needed files by entering their organization’s credentials (e.g., AHS, provincial health agency [PHA] or provincial health corporation [PHC] credentials).

This change was caused by the recent migration of Insite files to SharePoint Online. As part of AHS’ Microsoft Technologies Program, all file storage was required to migrate to SharePoint Online and other Microsoft cloud storage to ensure integration and usability by all AHS, PHA, and PHC users.

Connect Care login credentials do not flow through to SharePoint Online (or other Microsoft apps), which is why users are now prompted with the Microsoft Sign-In page when opening an Insite file from within Connect Care. These two systems are not currently integrated and until a solution is identified, users will continue to be required to complete the additional login.

We recognize this change has caused frustration and that an additional login takes time when staff are already busy. Addressing this issue is a high priority and we are exploring every avenue to see if there is a way to remove the need for the additional login. We will share additional information as it becomes available.  

We appreciate your patience and understanding. 

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2025-10-29

Between the Charts: CMIO Newsletter for Prescribers - Issue 22 Now Available

Our monthly newsletter for prescribers, called "Between the Charts", summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • New report types soon available online for patients through My Personal Records (Nov 3)
  • Fall Daylight Savings Time - application downtimes and key considerations (Nov 2)
  • Parenteral nutrition additive dosing unit changes coming soon, Daylight Savings Time-related action needed (Oct 31-Nov 3)
  • November Optimization (a.k.a. Thrive) classes
  • 1:1 optimization sessions for Nurse Practitioners beginning NP Week (Nov 10-16)
  • Upcoming Connect Care-wide downtime (Nov 13)
  • Calculators moved to web-based versions
  • New PICU emergent order panels
  • Inpatient daily lab order restrictions coming soon
  • New "Verify Pregnancy" Storyboard alert coming soon
  • Placing an inpatient order for a DI procedure at another site
  • Recovering an auto-removed In Basket message
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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2025-10-27

New Report Types Available Online for Patients through My Personal Records

As per the Government of Alberta, starting November 3, 2025, Albertans can access operative, procedure, and investigation reports through My Personal Records (MPR) in MyHealth Records (MHR), the provincial personal health record tool. The initial release includes one year of historical data, with additional history to follow in the coming months. Privacy controls, such as opt-in toggles and confirmation pop-ups, are available specifically for these new reports. MPR users who previously shared procedures information with another person will need to reauthorize access once the new data becomes available. 

To support Albertans, more information is available on MyHealth.Alberta.ca, or they can contact 1-844-401-4016 or email myhealthrecords@gov.ab.ca for support. Providers continue to have access to this information through their regular channels, including Alberta Netcare.

For more information about the release of operative, procedure, and investigation reports in MPR, please visit For Healthcare Providers.

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