2026-07-30

Between the Charts: CMIO Newsletter for Prescribers - Issue 29 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • Changes to the Associate Chief Medical Officer (ACMIO) program
  • Indigenous Health Documentation Sprint
  • Telehealth software update - RealPresence Desktop app replaced with Pexip web app
  • AVS BYOD printing routing change in select EDs
  • Dexcom G7 CGM data integration with Connect Care
  • New Transfusion Appointment Request order available for PRN blood transfusions
  • Initiative to clean up SmartLink Library
  • Upcoming transparent lockdown impacting new personalizations (August 10-13)
  • Coming soon: GI and/or Surgical MOA role/workflow changes - second sign, case cancellation (August 25)
  • August Optimization (a.k.a. Thrive) classes
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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Indigenous Health Documentation Sprint - Highlights of 2-Month Evaluation

In a coordinated effort between Indigenous Health subject matter experts and the Digital Health team, a Documentation Sprint for the Indigenous Health space took place between September 2025 and April 2026. As part of this initiative, several key changes were implemented: 

  • The Indigenous Health flowsheet was updated to better represent the work being done by Indigenous Health staff.
  • New SmartText was developed that pulls data from the Indigenous Health flowsheet.
  • A new Indigenous Health Navigator was developed to streamline workflow and improve usability.
  • Use of Indigenous Health Provider Teams was implemented.

A 2-month post-implementation evaluation looked at several measures related to these changes and highlighted early indicators of the positive impact these changes have already made:

  • Comprehensive documentation and increased tool usage - Usage of the Indigenous Health flowsheet more than doubled, and there was clear uptake of the new SmartText tool.
  • Reduced documentation time - The average active time spent documenting in the flowsheet decreased by approximately 30%.
  • Reduced cancelled consults - There was a 26% decrease in the number of cancelled consults.
  • Improved timeliness in documentation - There was a significant reduction in documentation latency, i.e., the time between the patient encounter and documentation.
  • Improved efficiency in consult completion - There was nearly a 70% reduction in time between consult and completion of encounter.

All together, these early indicators demonstrate that giving providers access to culturally inclusive documentation tools makes it easier to document care, reduces the time they spend doing so, lets them finish consults faster, and targets the right care to the right patient. Next steps in this initiative will include continued monitoring, gathering user feedback, and further refinement of the tools and workflow.

Congratulations to all who were involved in this excellent work!

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2026-07-24

On Other Channels...

 Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-07-15

Seeking PHA-Aligned Associate Chief Medical Information Officers

The Associate Chief Medical Information Officer (ACMIO) program within the Chief Medical Information Office (CMIO) team at Health Shared Services (HSS) was originally structured to fit the zone-based model from when Alberta Health Services (AHS) was the Alberta provincial health authority, with each of the five ACMIO positions tied to a specific zone-oriented appointment. With the refocusing of Alberta's health system, including the creation of the new Provincial Health Agencies (PHAs) and transition away from zonal decision-making, the ACMIO program is being restructured to better align.

  • The previous five zonal ACMIO positions, which currently represent only acute care due to the change in scope of AHS, are being revised to two ACMIO positions, both reporting to the Acute Care Alberta PHA: 
    • ACMIO, Acute Care - Medical Specialties
    • ACMIO, Acute Care - Procedural Specialties
  • Three new ACMIO positions are being introduced, each to represent a particular PHA: 
    • ACMIO, Assisted Living Alberta
    • ACMIO, Primary Care Alberta
    • ACMIO, Recovery Alberta
Each ACMIO will report jointly to the Chief Medical Information Officer at HSS and the Chief Medical Officer of the relevant PHA, and will work in partnership with clinical, operational, and IT leaders to advance the integration of clinical informatics across the continuum of care. As trusted advisors and catalysts for change, the ACMIOs will champion the strategic adoption and optimization of Digital Health initiatives, fostering a culture of collaboration and innovation to support high-quality, patient-centered, and evidence-informed care. The ACMIOs also play critical roles in aligning clinical informatics initiatives with the broader organizational goals and the needs of their respective PHA.

We are incredibly grateful for the leadership, expertise, and contributions our current ACMIOs have made. However, given the significant changes in portfolio scope and responsibilities, we are unable to directly transition the five existing ACMIOs into these new roles. Competition for these positions is now open. The postings will remain open until suitable candidates are found. 
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2026-07-10

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-06-30

Dexcom G7 CGM Data Integration with Connect Care

Effective June 30, 2026, Dexcom G7 continuous glucose monitoring (CGM) Ambulatory Glucose Profile (AGP) data can be integrated into Connect Care. Dexcom G7 CGM systems provide real-time glucose readings, trends, and alerts for patients managing diabetes, and regularly reviewing these insights are critical for informed clinical decision-making and proactive care. This milestone marks a significant step forward in leveraging digital health tools to enhance provider efficiency and improve patient outcomes.

How to Initiate Data Sharing

Patients will need both an active MyChart account and a Dexcom account to facilitate data integration. Diabetes care team members will ask for verbal consent from the patient to share their Dexcom CGM data to Connect Care. Once verbal consent is obtained, prescribers or diabetes care team members will place a "MyChart Dexcom" order in Connect Care to request sharing of Dexcom CGM data from patients. This order will trigger a secure message to the patient via MyChart, prompting the patient to acknowledge and confirm consent to share their Dexcom CGM data with their care team.

What You Will See 

Once the patient provides consent through their Dexcom account, standardized Ambulatory Glucose Profile (AGP) metrics will be recorded directly in a dedicated flowsheet in their chart, including: CGM Report Range (date), CGM Use (%), GMI (%), Average Glucose (mmol/L), Coefficient of Variation (%), Time in Range (%), Time Very High (%), Time High (%), Time Low (%), and Time Very Low (%). This data can be accessed in the Diabetes Synopsis activity or within the Diabetes Management Navigator under "CGM Trend", or directly within the "Remote Monitoring Data Collection" flowsheet. 

This streamlined access to AGP data supports more personalized and timely diabetes management without the need to access third-party websites to review data, or manual data transcription into Connect Care. 

More Information 

For step-by-step instructions, workflows, and best practices, please refer to the updated Endocrine and Diabetes Management Quick Start Guide (pages 33–37). For further assistance or additional training, please contact the CMIO Prescriber Experience Team at help.cmio@hssab.ca.

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2026-06-26

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-06-19

Coming Soon for Mixed-Context Providers: ECG Written Reports via eDelivery

Effective June 23, 2026, when eDelivery is a provider’s preferred delivery method, ECG written reports (textual interpretation only) can be sent to the EMR of the ordering/authorizing provider and any copy-to providers. This change may impact providers who work in multiple locations, including those working exclusively in the community or in both community settings and Connect Care sites (“mixed-context providers”).

Key things to note about this change:

  • No waveform tracings will be included in the reports sent to EMRs. 
  • Reports including waveform tracings will continue to be faxed according to current practice, and will remain available in Alberta Netcare. 
  • Mixed-context providers can request either their Connect Care location or their community location (via eDelivery and/or fax/mail) as their primary address. See the tip sheet for more information.

For questions about results delivery, please contact the IT Service Desk and Provincial Solution Centre at 1-877-311-4300.


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2026-06-15

Between the Charts: CMIO Newsletter for Prescribers - Issue 28 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • Coming soon: 
    • Conditional Discharge Workflow (June 16)
    • Optimized workflows for unidentified patients (demographic updates/chart merges and Medical Certificate of Death) (June 16)
    • ECG written reports via eDelivery (June 23)
  • DI appointment patient-facing preparation information now on MyHealth.Alberta.ca
  • In Basket update - changes to default display
  • Update to Therapeutic Drug Monitoring (TDM) orders
  • Update for personalized ambulatory Notes speed buttons
  • Fixative warning in Specimen Navigator for non-pathology specimen
  • June Optimization (a.k.a. Thrive) classes
  • Reminders:
    • Upcoming auto-expired Results message type removal from In Basket
    • MyChart activations can now be done without a Connect Care workflow
    • Recent BPMH optimizations
    • Medical Certificate of Death workflow now digital
  • Update made to Bridging Medications Supply tip sheet
  • How to edit dictations with voice commands in Dragon Medical One
  • Clinical Informatics Builder Team announcements
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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2026-06-12

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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Optimized Workflow for Unidentified (UNK) Patient Demographic Updates

As part of the Connect Care initiative to improve patient identity accuracy and safety, an optimized workflow is being implemented to support real-time demographic updates and chart merges for unidentified (UNK, unknown) patients during active admissions (referred to as the "Optimized Anonymous Patient Workflow"). This process enables Health Information Management (HIM) to correct demographics and merge duplicate charts while care is ongoing, reducing risk and preserving chart integrity. 

Following a successful pilot at select trauma sites, this workflow will be implemented across the remaining provincial sites on June 16, 2026. Note that, following implementation, HIM teams will complete demographic updates and merges Monday to Friday, 08:00–15:30, excluding statutory holidays.

What This Means for Prescribers

  • In Basket message post-merge: 
    After a demographic update or chart merge, the Most Responsible Provider (MRP) will receive an In Basket notification prompting a review of the patient chart. This review is essential to ensure:
    • No clinical information is misplaced or misfiled
    • Orders, results, and documentation remain accurate
    • Any workflow impacts are identified and resolved quickly
  • Chart advisories:
    Connect Care advisories will indicate when a demographic update or merge has occurred, helping keep clinicians informed during the patient encounter.
  • Note: A separate enhancement has also been made to the workflow for completing a Medical Certificate of Death for patients who were unidentified at the time of admission. See the separate blog post for details.

Reporting Concerns

  • Technical issues:
    Contact the Provincial Solution Centre at 1-877-311-4300 and reference “Patient Merge and Demographics Update Problems.”
  • Patient safety concerns:
    Submit through the Reporting & Learning System (RLS). Include the ServiceNow ticket number (if applicable) and select "Yes" for “Did digital health technology contribute to this event?”

Additional Resources

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Coming Soon: Conditional Discharge Workflow

Following improvements made to discharge planning tools earlier this spring, as of June 16, 2026, a workflow for ordering conditional discharge will be available for most* Connect Care facilities. 

Once a patient is medically ready for discharge, a conditional discharge can be indicated with a prescriber order (linked to a discharge order) that specifies conditions that must be met for the discharge to proceed, such as completing physiotherapy milestones. Such conditions should be clear, simple, and narrowly defined; if such precision is not possible, then a conditional discharge order should be deferred until clarity emerges. Conditional discharge orders allow for earlier discharge without the need for the most responsible provider to be present.

Conditional discharge orders can be entered via Discharge to Home, Out-of-Province, and Inter-facility transfer navigators. See the QuickStart for an overview and the tip sheet for further details.

*At this time, the conditional discharge order workflow is not supported when the destination healthcare facility uses external pharmacy services supported with “ePrescribe fax” functions (sites listed here). Until further development makes ePrescribe fax conditional discharge orders possible, users are advised to prepare for such transfers, when needed, by entering a simple discharge order that is future-dated.
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2026-05-29

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-05-15

Reminder: Medical Certificates of Death are Digital where Connect Care is the Record of Care

As previously posted, a digital workflow for completing a Medical Certificate of Death (MCoD) in Connect Care must be used by the most responsible physician or nurse practitioner whenever Connect Care is the record of care at the time of a patient's death. 

Deceased information is automatically sent from Connect Care to Vital Statistics, with no need for paper certificates. Nothing needs to be printed for Funeral Homes or Vital Statistics. 

Nursing units continue sending printed death information with a body on dispatch from the ward. Any associated printing is not a prescriber responsibility. The relevant report is available via the Media tab of the Chart Review activity in a patient chart.

  • Note: From May 21, 2026, the 1-page death information report will be more clearly labelled (with embedded instructions) to further emphasize that it is not a death certificate.

Paper forms are being retired; stocks will not be replaced in facilities that use Connect Care as the record of care. 

Some clinicians have wondered about specific workflows. Instructions are embedded in the Connect Care certification tools, and are available in the Connect Care Manual.

  • Downtime: If a death occurs during a Connect Care downtime, responsible prescribers are advised to complete a digital death certificate after the downtime finishes. 
  • Unidentified patient: If a death occurs before a patient is identified ("unknown patient"), responsible prescribers are advised to wait for positive patient identification and the associated chart merge before completing a digital death certificate.
More information:
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On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2026-05-11

Connect Care Scheduled Downtime and Spring Upgrade - Thursday May 14, 2026, 00:30-04:30

What you need to know

The Connect Care clinical information system needs periodic maintenance. The next scheduled update will occur during downtime on Thursday, May 14, 2026, between 00:30 and 04:30. On this occasion, all Connect Care production systems are affected, including Hyperspace, Transfusion (WellSky), Content (Quanum), Mobility (Haiku and Canto), MUSE and ECG Web, MyChart, and the Link Provider Portal. 

  • PRD SRO (the read-only copy of the production environment) will be available during this outage; PRD SRO is accessible from any computer regularly used for documenting in Connect Care. Netcare also remains available. 
  • If you need to view and print patient information during the downtime, please use North BCA Web (try first) or South BCA Web; if both North and South BCA Web access are not available, please call the Provincial Solution Centre at 1-877-311-4300. 
  • The environment that controls information flow between clinical systems, the Regional Integration Engine (RIE), will also be taking a scheduled downtime on May 14 between 00:30 and 02:00.
  • Cogito, the Connect Care Reporting tool, will also be unavailable prior to and during this downtime, from May 13 at 23:30 to May 14 at 05:30.
  • Note there are also limitations on managing personalization settings before (and during) this period due to the transparent lockdown, previously posted about here. 

Spring 2026 Upgrade

This downtime window is specifically for the Spring 2026 Upgrade, with changes to most Connect Care applications. These changes are primarily enhancements and will affect all prescribers using Connect Care. Information on most of the changes will be summarized in a new “What’s New” feature available directly in Connect Care, and users can preview the upgraded applications in the PLY/PLY2 environment and practice using the exercise booklets starting May 4. A couple of additional changes will be going live at the same time, BPMH optimizations and the ED Downtime Track Board. For more information, see the Connect Care Manual. 

What you need to do

BEFORE DOWNTIME

    • Complete orders and documentation in the chart before downtime begins.
    • Stop using PRD for orders 15 minutes prior to downtime, as they may not be processed.

DURING DOWNTIME

    • Check with Unit Clerk/Charge Nurse to confirm processes for ordering, documentation, and patient movement.
    • Use paper documents provided in clinics and inpatient units, with forms appropriate for orders and/or charting.
    • Postpone, if possible, routine orders or documentation until after downtime. This will limit amount of data entry and reconciliation required post-downtime.
    • Orders: Use paper order sheets for essential orders during downtime.
    • Documentation: Use paper forms for essential documentation for procedures or intervention results and reports.

AFTER DOWNTIME

    • Prescribers are responsible for the following activities for any patient admission, transfer, or discharge:
      • Updating the problem list
      • Completing medication reconciliation
      • Entering admission, discharge, or visit diagnosis
    • Prescribers receiving In Basket messages about missing chart elements should follow the link to the missing chart element and, for non-ED prescribers, enter “.DOWNTIME” (SmartPhrase) to complete the chart element, indicating that content is available elsewhere in the chart. For ED prescribers, use the SmartPhrase ".DTNOTE".

Where you can find more information

For essential information on downtime procedures, see the 1-page tip sheet. For additional information, see the Connect Care Manual:

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2026-05-08

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-05-07

Upcoming Best Possible Medication History (BPMH) Optimizations

A Best Possible Medication History (BPMH) is needed whenever a patient presents to a Connect Care encounter from a setting (e.g., home or facility) not using the Connect Care clinical information system, and timely capture of a BPMH for medication reconciliation (med rec) is a Connect Care minimum use norm expectation. Alongside the Spring Upgrade occurring May 14, 2026, enhancements will be implemented for the BPMH section within Connect Care, to improve usability and workflow efficiency. These changes will not be summarized in the "What's New" tool being used for other changes included in the Spring Upgrade, but are detailed in demo videos and other resources, linked below. Users can preview the changes in the PLY/PLY2 environment and practice their workflows starting May 4.

What is changing?

These changes are intuitive but will affect the BPMH workflow for all specialties in inpatient, continuing care, and ambulatory care who have medication management within their scope. 

  • Ambulatory: 
    • The Medication Review section will be renamed "BPMH/Home Meds". It includes tools prescribers are likely already used to using, like those for marking taking statuses and changing a patient's preferred pharmacy. It includes new options to add multiple patient-reported medications at the same time, more information when flagging medications for removal, and observe medication interaction warnings without being required to act on them. 
    • The biggest change is the Informants grid, where prescribers will capture the two sources of information.  
  • Inpatient: 
    • The BPMH/Home Medication activity will still be accessed in the Admission Navigator. 
    • The biggest change is the Informants grid, where prescribers will capture the two sources of information. 
    • There will now also be speed buttons at the top to quickly "Mark Unselected Today", "Mark Unselected Yesterday", and "Mark Unselected Unknown".
    • Prescribers can "Add Ongoing Comments" to capture information such as drug plan coverage, that will be visible across all encounters. 
    • The BPMH Completion Status options are also getting an update.

Resources

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2026-04-30

Between the Charts: CMIO Newsletter for Prescribers - Issue 27 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • Spring Upgrade, transparent lockdown, and downtime (May 14)
  • Coming soon: BPMH optimizations and ED Downtime Track Board (May 14)
  • PIN and IMM/ARI viewers in Connect Care
  • Update to admission/transfer Hospital Service listings
  • New antibiotics order panel for admitted patients on hemodialysis
  • New telemetry and isolation status Patient List columns
  • STAT collection vs. STAT testing
  • Encounter department for outgoing referrals
  • Upskilling via Epic's SmartUser program
  • Adding acronyms to custom DMO vocabulary
  • Connecting personal devices to AHSRestrict 
  • May Optimization (a.k.a. Thrive) classes
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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Improving Patient Flow: Tracking and Updating Telemetry and Isolation Status

Connect Care provides tools to help prescribers facilitate efficient patient journeys through acute care facilities. This can start in emergency rooms where patients' admission needs are determined by considerations like cardiac monitoring and isolation for communicable disease risks. 

Two new patient list columns can help emergency room consultants and admitting services match incoming patients with available inpatient resources. 

  • Telemetry Status (column ID = 304348154)
    • Display: Icon shows if patient has an active order for telemetry (cardiac monitoring).
    • Hover: Pop-up information about monitoring order and link to action telemetry.
    • Double-click: Open chart to orders activity.
  • Isolation Status (column ID = 3043460401)
    • Display: Icon shows if patient has an active isolation order. 
    • Hover: Current isolation status and link to open a discontinue isolation order. 
    • Double-click: Open pop-up window with more information about isolation status, results of respiratory infection screening, and link to isolation order.

Either column can be added to any patient list. Both are part of the "++AHS ED MD CONSULTS++ provincial Patient List Template, which can be applied to personal lists to automatically set up the above columns in addition to other columns useful for admission planning in Emergency contexts. 

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2026-04-24

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2026-04-17

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

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2026-04-15

Improving Patient Flow: Recognizing Repatriation Opportunities

Connect Care provides tools to help prescribers expedite safe discharges for inpatients. Use of these tools can improve patient flow, reduce bed overcapacity pressures, and ease emergency department congestion.

A recent enhancement to expected discharge disposition tools can help clinicians recognize (and act on) situations where patients may be suitable for return to a sending facility. 

The Expected Discharge Disposition patient list column now provides a visual indication (grey return icon) of whether a patient is from, and may return to, an out-of-zone facility or whether a repatriation process is already initiated (green return arrow). The column hover bubble also includes direct links for initiating a repatriation order and/or an inter-facility discharge order.

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2026-04-13

Improving Patient Flow: Discharge Planning Tools for Prescribers

Connect Care provides tools to help prescribers expedite safe discharge for inpatients. Use of these tools can improve patient flow, reduce bed overcapacity pressures, and ease emergency department congestion.

A set of 4 Patient List columns offer a great starting point for finding, tracking, and updating key discharge planning information:

A 2-page Quick Start guide highlights simple steps to improving daily prescriber discharge planning:

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2026-04-10

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-04-08

For Awareness: Connecting Personal Devices to AHSRestrict

Beginning April 8, 2026, the way non-prescriber staff connect their personal devices to corporate WiFi will change. Staff can currently access AHSRestrict and Healthspot using their work credentials. After this transition, non-prescribers' personal devices can only use Healthspot. This change will significantly enhance the security of the network and critical systems, and will roll out in small batches across the province with an expected completion date of July 2026.

Prescribers should not see an impact of this change and can continue to login and access WiFi as before, as both corporate-owned and prescribers' BYOD and personal devices will continue to have access to AHSRestrict. However, if any prescribers notice difficulty connecting to AHSRestrict, they should contact the IT Service Desk (1-877-311-4300) for assistance.

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2026-04-06

Discharge Planning Tool Enhancements for Prescribers

Building upon Fall 2025 enhancements (see previous post) further improvements to discharge planning tools are introduced this month. These are most relevant to prescribers, focusing on ease of access, editing, and tracking of inpatients':

Patient list columns now include improved hover-bubble displays and double-click editing. Key prescriber accountabilities can be fulfilled using the columns, without needing to open patient charts. Help links are embedded and a new "target" icon link opens relevant personal and group feedback dashboards.

Future postings will dig deeper into discharge planning tools most important for, and useful to, prescribers.

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2026-03-31

Pharmaceutical Information Network (PIN) Viewer in Connect Care

The Alberta Pharmaceutical Information Network (PIN) application is typically viewed within the Alberta Netcare Portal. It provides access to listings of medications dispensed by participating Alberta pharmacies. From April 1, 2026, a simplified PIN sidebar viewer is available within Connect Care. This summarizes the last year of a patient's dispensed medications without the need to open Netcare.

The Connect Care PIN viewer can be opened using links available in the Storyboard ("Other clinical systems") or the Sidebar ("Other systems" index item) of any opened chart (inpatient, emergency, outpatient). Links are also provided within the Admission navigator and the Home Medications section of the Orders activity.

Clinicians should review medication dispensing events when entering, editing or validating a patient's home medication list (medication reconciliation). 

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Alberta Immunization Record (IMM) Viewer in Connect Care

The Alberta Record of Immunization (IMM/ARI) includes information about immunizations administered by Alberta public health programs, as well as most community pharmacies. Private immunizations administered in physician offices or travel clinics may not be represented. 

The IMM/ARI application is typically viewed within the Alberta Netcare Portal. In addition, from April 1, 2026, a simplified IMM sidebar viewer is available within Connect Care. This summarizes a patient's Alberta record of immunization.

The Connect Care IMM viewer can be opened using links available in the Storyboard ("Other clinical systems") or the Sidebar ("Other systems" index item) of any opened chart (inpatient, emergency, outpatient). Links are also provided within the Connect Care immunization activity.

Clinicians should review both Connect Care and IMM immuniztion information when building a clinically relevant vaccination profile for a patient (immunization reconciliation). 

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2026-03-30

Between the Charts: CMIO Newsletter for Prescribers - Issue 26 Now Available

Our monthly newsletter for prescribers, Between the Charts, summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • AI functionality and resources
  • Nicotine order tool updates
  • Mobile lab collection requisition now digitized
  • New GCD interim order OPA
  • "Not My Result" workflow optimization
  • Order search results now more tailored
  • Coming soon: updated medical readiness for discharge tools
  • Taming In Basket Phase 3 auto-expired message removal (April 13)
  • Lab eOrdering in the community
  • April Optimization (a.k.a. Thrive) classes
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. 

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