2022-05-18

Countdown Checklist L4, T-minus 9: Check In Basket

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Check In Basket
Launch 4 prescribers who have completed basic training and the associated proficiency assessment gain access to the Connect Care production environment (PRD), where they can complete personalizations and otherwise get ready for launch. As soon as a prescriber gains access to PRD, they also have an active "In Basket", with immediate implications to the routing of patient test results and communication.

Some prescribers participate in or are affected by early cutover and conversion activities; they can line up orders that need to be ready in the system at launch. There may be communications that relate to setting up surgical cases or outpatient encounters that will occur post-launch. In addition, once a prescriber's account is activated in PRD, new test results will start to automatically route to the prescriber's In Basket, and other Connect Care users can send messages to the prescriber via In Basket.

More information on managing results and reports is available in the Connect Care Manual. A Results Management Toolkit has been prepared (and is continually enhanced) to help prescribers hone effective and efficient results management habits. Prescribers with "mixed-context" practices need to be aware of situations where results might route to both their Connect Care and external EMR systems.

For these and other reasons, it is best to start regular In Basket checks now. A useful In Basket personalization sends alerts to an email of one's choice when there is new In Basket content.

2022-05-17

Countdown Checklist L4, T-minus 10: Anticipate Computerized Prescriber Order Entry (CPOE)

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Anticipate CPOE
Computerized Prescriber Order Entry (CPOE) refers to the process of a medical prescriber entering orders electronically via a digital health record instead of using paper-based processes. 

CPOE offers an important means by which health processes and outcomes can improve. Entered orders trigger clinical decision supports that can help avoid unsafe medications, promote best practices and improve system performance. Studies show that the move from paper to CPOE decreases common medication errors by 50% or more.

Accordingly, it is a Minimum Use expectation that a
ll tests, interventions and medications that can be ordered in Connect Care must be ordered in Connect Care. Very few exceptions are acceptable.

Connect Care provides tools that make CPOE as easy as possible. Indeed, with the convenience of ordering personalized favourites on any computer or mobile device, anywhere, anytime, ordering is easier to do, and do well, than when constrained by paper. Still, Launch 4 will bring significant change for many providers at facilities moving from paper to computerized order entry. This is a good time to anticipate and prepare for CPOE:

2022-05-16

Countdown Checklist L4, T-minus 11: Anticipate Cutover

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Anticipate Cutover
Cutover for acute care is a process through which key pieces of information about admitted patients are entered into Connect Care prior to launch. The primary concern for prescribers will be the management of medication and non-medication orders, and the translation of important information about patients’ clinical status from a paper record (or Sunrise Clinical Manager [SCM]) to Connect Care.

Prescribers should anticipate, and mobilize resources for, four key tasks as part of cutover processes near launch:
  1. Review paper BPMH form to ensure home medication list is accurate, and sign. The cutover nursing team will only enter information from signed BPMH forms. This task can be performed any time before launch.
  2. Validate continuing medications on paper abstraction forms (or in SCM) to be entered by pharmacists prior to launch, 64 hours prior for post-acute and 40 hours prior for inpatient. For SCM sites, see the FAQ for additional medication order tasks.
  3. Document continuing non-medication orders on paper abstraction forms to be entered by the cutover nurses and dieticians starting 72 hours prior to launch. For SCM sites, see the FAQ for additional non-medication order tasks.
  4. Validate entered orders in Connect Care on the morning of launch. For SCM sites, see the FAQ for additional order validation tasks.
The following FAQ can help prescribers prepare for acute cutover activities (for long-term care activities, see this post):

2022-05-15

Countdown Checklist L4, T-minus 12: Identify Launch Supports

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Identify Launch Supports
This is a good time to check that you and your colleagues know who the Super Users, Medical Informatics Leads or other peer-resources are for your clinical site, group, area or clinic. They can facilitate pre-launch personalization activities. They will be present and a great resource during the weeks around launch. 

Clinical groups may plan for their own start and end-of-day check-ins to flag issues to forward to twice daily launch support meetings.

Note where User Supports are described in the Connect Care Manual. This information is frequently updated with specifics about how to find and use in-person, online and telephone supports for help with Connect Care on-boarding, including the daily Super User schedule and details about the Launch 4 Virtual Drop-in Centre and the Calgary and Edmonton Zone in-person drop-in centres.

2022-05-13

Countdown Checklist L4, T-minus 14: Know Where to Get Downtime Help

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Know where to get Downtime Help
The Connect Care clinical information system (CIS) needs periodic maintenance. Scheduled downtimes can happen as often as monthly, usually in the early hours of a weekday (e.g., between 00:30 and 04:30), avoiding peak patient care times. Downtimes can affect CIS parts (e.g., linked WellSky transfusion system) and/or the entire digital health record. Details about affected sub-systems are posted in advance of a planned downtime, and a variety of backup systems ensure that things like test results, order sets, documentation and other key tools remain accessible. During downtime, a CIS environment that provides a read-only view of chart information is available.

Most clinicians rarely, if ever, experience a scheduled downtime, and unscheduled downtimes are even rarer. The key is to know where to find just-in-time information and support.

The Connect Care Manual is hosted on separate servers not affected by AHS infrastructure, and so remains available during downtimes. In preparation for launch, check out the following link to see what the Manual covers. Essential information on downtime procedures is covered in a 1-page tip sheet, worth bookmarking. The first downtime scheduled after launch is August 11, 2022, so there will be plenty of time to prepare.

2022-05-11

Countdown Checklist L4, T-minus 16: Get Ready for Interfacility Transfers

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Get Ready for Interfacility Transfers (IFTs)
Transferring admitted patients between facilities may seem a confusing process, particularly when the receiving facility is not on Connect Care. But there's help! 
  • RAAPID: The RAAPID (Referral, Access, Advice, Placement, Information & Destination) service manages all consultation requests within Connect Care, streamlining the process into a single "Intake Encounter". If transferring a patient to an alternate level of care or to emergency care, call RAAPID first.
  • Keep Calm and Navigate: Navigators help prescribers navigate multi-step workflows where it is otherwise easy to forget key requirements. The below navigators support patient movement.
    • Interfacility Transfer (IFT) Navigator: If your patient is being transferred to another facility and is not expected to return.
    • Leave of Absence (LOA) Navigator: If your patient is being transferred to another facility and is expected to return (or you're not sure).
    • Transfer Navigator: If your patient isn't leaving your facility but is being transferred to another department.
    • Discharge Navigator: If your patient is leaving your facility and is not going to another healthcare facility.
For additional information, including tip sheets and demos on specific workflows (e.g., ED vs. specialty consults), see the Connect Care Manual. The below linked infographics are also handy visual guides, the first on which Connect Care navigator to use for movement of admitted patients, and the second for IFTs specifically within the Calgary Zone.

2022-05-09

Countdown Checklist L4, T-minus 18: Confirm Dual Roles

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Ambidextrous? Let us know!
Most physicians work within a primary care or specialty service and are well served by the Connect Care department, role and user template initially assigned to them. Some prescribers work in multiple facilities or specialties (e.g., Critical Care and Medicine), still served well by their Connect Care toolset and the ability to change departments (contexts) on the fly.

Some prescribers work in two or more clinical areas that require quite different clinical information system (CIS) modules. The emergency module (ASAP), for example, is not like the critical care user interface. If one needs to switch between different modules for different roles (e.g., ER physician and Critical Care physician), then more than one "job" needs to be added to one's Connect Care prescriber record.

Connect Care has made these configuration changes for dual-role prescribers who are already known. If you think you may have been missed, likely because you do not see a module you need in PRD, get in touch with Medical Affairs or Provincial NP Services to request adjustments to your profile.

2022-05-06

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

Countdown Checklist L4, T-minus 21: Check Provider Registry Entry

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Confirm PROVIDER REGISTRY Information
The Connect Care clinical information system (CIS) draws from a “provider registry” to store information about clinicians in the CIS. The registry is also a source of information that can affect how CIS user roles and permissions are set up, how providers can find and communicate with one another, and how things like preference lists and referrals work. 

It is important that this information be correct, and getting ready for Connect Care launch is a perfect time to validate information about oneself. Specific instructions are provided in: 
Access and identity essentials are described in the Connect Care Manual.

2022-05-04

Countdown Checklist L4, T-minus 23: Confirm PRD Access

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Check your PRD (Production) Access
All prescribers who have completed their On Our Best Behaviours (InfoCare) training and Connect Care Proficiency Assessment (EUPA) should be able to log in to the full production version of Connect Care (PRD) by now.

Please do the following from within an AHS network (AHSRESTRICT) or from outside with the aid of an RSA security fob or token:
  1. Go to myapps.ahs.ca and log in with your AHS username and password. Can't get in? See "Access Problems" in the Connect Care Manual.
  2. Once logged in to myapps.ahs.ca, ensure that the PRD (production) Connect Care icon is available. If not, see "CIS Access" in the Manual.


  3. Open PRD and log in with your AHS username and password. Can't get in? Contact AHS IT Service Desk or ConnectCare.SupportTeam.Security@ahs.ca
We are trying to identify Launch 4 users who somehow got missed in access provisioning. Do not expect access if OOBB (InfoCare) or EUPA is not complete.

2022-05-02

Countdown Checklist L4, T-minus 25: Confirm Connect Care Access and Login Role

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Confirm Access and Role(s)
Do you, or could you, have clinical duties May 28, 2022 or following at a Launch 4 site?

If so, it is essential that you confirm that you have access to the AHS Network (insite.ahs.ca), to the Unified Access Portal (myapps.ahs.ca) and to Production (PRD) Connect Care. A successful PRD login (using your AHS username and password) is just the start. It is also important that a PRD login opens a Connect Care environment appropriate to one's roles and duties. Best to sort out any problems now, well before launch.

A "virtual login lab", which occurs during personalization training, allows Launch 4 clinicians to confirm that they have access to the right tools in the right way. Follow these steps (in order):
  • Complete basic training, the associated end-user proficiency assessment (EUPA) and On Our Best Behaviours (InfoCare privacy training).
  • Login to myapps.ahs.ca with AHS network (HEALTHY) login credentials and launch Connect Care production (PRD).
  • At the Hyperspace login screen, enter your AHS username and password.
  • If multiple "jobs" are presented (multi-role physician), complete the rest of this process for each in turn.
  • When asked for a "Department", choose the appropriate zone virtual clinical department (e.g., Edmonton Zone Cardiology, Edmonton Zone Pediatrics).
  • Once opened into Hyperspace, use the search function (top-right corner), type "CMIO" and jump to the "CMIO Login Labs Info" activity. Alternately, select the top-left "Epic" button, then "Help", then the "CMIO Login Labs Info" submenu item.
  • Examine the information provided and complete the linked survey to indicate whether the physician roles and templates appear correct.
For more information:

2022-04-29

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

Countdown Checklist L4, T-minus 28: Get Ready for Billing Workflows

Continuing our list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Learn about Billing Workflows in Connect Care
A previous item introduced the “Service Codes” activity available in patient charts opened in Hyperspace, which allows prescribers to integrate Professional Billing into clinical workflows. Watch this short, animated video to understand the advantages of this workflow over traditional paper billing documentation. Documentation via the Connect Care mobile apps, Canto and Haiku, uses workflows similar to Service Codes. 

The Alberta Health Information Act permits prescribers to use personally identifiable health information for the purposes of getting paid for services. Traditionally, medical staff at AHS, Covenant Health and other publicly funded facilities would print this protected patient information from legacy electronic medical records (EMRs), and then make notes on the printout about health services charges to be submitted to Alberta Health or other payer. When using Service Code Capture and Professional Billing, patient and billing information is fully secure, and kept private throughout the workflow. For more information, please contact ServiceCodeCapture@ahs.ca; for NP-specific billing questions, contact Provincial NP Services at advancedpracticenursing@ahs.ca.

2022-04-27

Countdown Checklist L4, T-minus 30: Get Ready for Mobility

Continuing our list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Get Ready for Mobility and Speech Recognition
Connect Care mobile apps (Haiku, Limerick and Canto) allow access to the patient chart on personal devices anywhere there is Internet access. Dragon Medical One transforms Android or Apple smartphones into transcription devices for dictation directly into the medical record. 

AHS uses the "Workspace ONE" application to distribute these clinical applications to mobile devices, while ensuring the devices work with Connect Care to protect patient information.
  • Haiku – Connect Care for iPhones or Android smartphones.
  • Limerick – Installs on Apple Watches and works with Haiku alerting functions.
  • Canto – Connect Care on iPad tablets.
  • PowerMic Mobile – Installs to iPhones or Android smartphones for speech recognition (allowing in-system dictation and voice commands to Connect Care).
Mobile apps have proven very popular with prescribers. They simplify anywhere/anytime access to lists, patient information, dictation, notes, orders and communications. Clinicians will want to set these up as soon as basic training is complete:

2022-04-25

Countdown Checklist L4, T-minus 32: Meet the Connect Care Concierge

Continuing our list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Meet Your Connect Care Concierge! 
A unified intake portal for Connect Care user support, the "Concierge", is at your service!

Check it out and familiarize yourself with methods for seeking help when you need it.

A unified intake process allows user needs to be captured, channeled and tracked. All users, Super Users and helpers can enter requests and suggestions. The Connect Care “Concierge” service offers a single point of capture for help, feedback and requests (help.connect-care.ca is easy to remember).

2022-04-21

Toronto University Health Network Joins the Club

The University Health Network in Toronto is about to go live with its "Synapse" implementation of Epic Systems' digital health record. This brings a number of additional hospitals, including the Toronto General Hospital, Toronto Western Hospital, Princess Margaret Hospital and others, into the Canadian Epic community. More opportunity to share and learn!

2022-04-20

Countdown Checklist L4, T-minus 37: Complete and Close Legacy Charts

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Complete and Close Legacy Charts
Incomplete charts at Launch 4 sites need physician attention pre-launch. Moving to a new clinical information system (CIS) is hard if pre-existing records are not tidied up.

Physicians must attend to ALL incomplete Launch 4 AHS health records by May 27, 2022. This includes outstanding dictations and signatures for inpatient and day surgery health records, not just those that are overdue. (Note: For Calgary Zone, Sunrise Clinical Manager [SCM] PRD will still be available for documentation of encounters preceding conversion to Connect Care.)

After 05:00 on May 28, 2022, records will be completed through the Connect Care CIS rather than external dictation or eScription. Any outstanding incomplete records that exist at cutover will not be transitioned into Connect Care. Any incomplete health records on inpatients discharged on/after May 28, 2022 will be completed in Connect Care. 

Physicians can contact Health Records at the Launch sites Monday to Friday 07:45-16:00 to obtain a list of incomplete charts requiring attention.   

2022-04-18

Countdown Checklist L4, T-minus 39: Check AHS Security Profile

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Update Your AHS Security Profile
This task anticipates future calls to the AHS IT HelpDesk or Connect Care Solution Centre. Among other things, prescribers may need help with login credentials or remote access FOBs.

HelpDesk must confirm the identity of callers. This is done with a security profile, including special questions and answers, that the prescriber can set up independently, as explained in the Connect Care Manual.

All Launch 4 prescribers are asked to check and possibly update their security profile: Upon authenticating to the IAM user section, look for a "Update Security Questions" in the bottom-left column. You will set a secret word and answers to a series of security-prompt questions. Remember the answers! (Note: You must have a FOB for external access or do this from within AHS networks.)

2022-04-13

Countdown Checklist L4, T-minus 44: Complete Basic Training

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Complete Basic Training
All Connect Care users must demonstrate basic proficiency (based on basic training) before gaining access to the Connect Care clinical information system (CIS) and undertaking personalization and mobility training.

The EUPA ("End User Proficiency Assessment") is used to assess basic proficiency. It becomes available in MyLearningLink (MLL) with basic training registration, and is to be completed after basic training is complete. The assessment is done online. It is not hard and is "open book" alongside a Connect Care environment (practice in PLY, check EXAM while assessment is in progress) with access to training guides. To prepare, practice in addition to basic training is recommended.

Don't procrastinate! It is better to take the EUPA, not get the needed 80%, and then re-take. Delaying only keeps one from progressing to personalization. And there is no access to the full production CIS unless both On Our Best Behaviours (OOBB; Privacy & Confidentiality Training, InfoCare) and EUPA are complete (note that it may take up to 12 hours after passing the EUPA to gain access).

After completing the EUPA, check to see if it shows under your "Completed" tab in MLL. If not, don't worry! Use the following link to affirm that you have completed, and you will be moved to pass.

2022-04-12

Connect Care Scheduled Downtime and Spring 2022 Upgrade - Thursday April 14, 2022, 00:30-04:30

What you need to know

The Connect Care clinical information system needs periodic maintenance. The next scheduled update will occur during downtime on Thursday, April 14, 2022, between 00:30 and 04:30. On this occasion, all Connect Care production systems are affected, including Hyperspace, Transfusion (WellSky), Content (Quanum), Dictation (Dragon Medical One), MyAHS Connect, and the Link Provider Portal. Connect Care PRD SRO will also not be available during this outage. Netcare remains available. Note there are also limitations on managing personalization settings before (and during) this period due to the transparent lockdown, previously posted about here.

This downtime window is specifically for the Spring 2022 Upgrade, with changes to most Connect Care applications. These changes are primarily enhancements and will affect all prescribers using Connect Care. Tip sheets outlining the change impacts are available through hyperlinks in a slide deck, linked from the Manual; these tip sheets are hosted by Epic, so users will need to have an Epic account to view them. 

What you need to do

BEFORE DOWNTIME

    • Complete orders and documentation in the chart before downtime begins.
    • Stop using PRD for orders 15 minutes prior to downtime, as they may not be processed.

DURING DOWNTIME

    • Check with Unit Clerk/Charge Nurse to confirm processes for ordering, documentation, and patient movement.
    • Use paper documents provided in clinics and inpatient units, with forms appropriate for orders and/or charting.
    • Postpone, if possible, routine orders or documentation until after downtime. This will limit amount of data entry and reconciliation required post-downtime.
    • Orders: Use paper order sheets for essential orders during downtime.
    • Documentation: Use paper forms or eScription for essential documentation for procedures or intervention results and reports.

AFTER DOWNTIME

    • Prescribers are responsible for the following activities for any patient admission, transfer, or discharge:
      • Updating the problem list
      • Completing medication reconciliation
      • Entering admission, discharge, or visit diagnosis
    • Prescribers receiving In Basket messages about missing chart elements should follow the link to the missing chart element and enter “.DOWNTIME” (SmartPhrase) to complete the chart element, indicating that content is available elsewhere in the chart.

Where you can find more information

For essential information on downtime procedures, see the 1-page tip sheet. For additional information, see the Connect Care Manual:

2022-04-11

Countdown Checklist L4, T-minus 46: Get Ready for LTC Cutover

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Anticipate LTC Cutover
Cutover for long-term care (LTC) is a process through which key pieces of information about LTC residents are entered into Connect Care prior to launch. The primary concern for prescribers will be the management of medication and non-medication orders, and the translation of important information about patients’ clinical status from a paper record to an electronic one.

Prescribers should anticipate, and mobilize resources for, two key tasks as part of LTC cutover processes near launch:
  1. April 18–27: Please support the LTC teams by signing non-medication orders forms and Facility Living medication order forms (replaces standing orders) when requested. This information which will be entered by the cutover nurses and dieticians starting May 9.
  2. May 23–28: Validate entered orders the week before launch.
The following LTC FAQ can help prescribers prepare for LTC cutover activities:

2022-04-08

On Other Channels...

Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

Countdown Checklist L4, T-minus 49: Consider UserWeb Access

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • (Optional) Register for UserWeb Access
While Epic Systems software is but one part of the Connect Care clinical information system, it provides essential database, integration, and all user interface functions. 

Understanding the Epic ecosystem can make a difference to Connect Care users who wish to become a resource to their peers (e.g., Super User). A wealth of information is available through Epic's "UserWeb". 

Connect Care Manual and blog postings may reference UserWeb resources, available only to those with UserWeb login credentials. These are easy to obtain (be sure to use your AHS email when registering):

2022-04-07

New Path to Connect Care Help Ticket Submissions

The Connect Care Concierge (help.connect-care.ca) service connects users with resources so that problems can be addressed efficiently. Sometimes, issue reports or requests involve submitting a "Help Desk Ticket" via the Concierge website.

A new enhancement facilitates streamlined ticket submissions directly from within Connect Care. The embedded process spares users entering some details (Connect Care passes the information to the ticketing system automatically) while making it easier to simultaneously submit screen shots that might illustrate a problem.

"Connect Care Help Ticket" submissions within Connect Care can be initiated from the main menu (help subsection), chart search and the universal learning home dashboard (F1 key).

2022-04-06

Countdown Checklist L4, T-minus 51: Register for Personalization Training

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • Confirm REGISTRATION for PERSONALIZATION
Successful personalization of the Connect Care clinical information system has a big impact on prescriber success at launch. It is very important to take advantage of personalization workshops pre-launch. Among other things, these introduce many tips that make Connect Care use both efficient and enjoyable.

Make sure that you are already registered or take advantage of self-registration via MyLearningLink (supported on a first-come-first-scheduled basis).

Personalization objectives, pre-requisites and preparation are all described in the Connect Care Manual.

2022-04-04

Countdown Checklist L4, T-minus 53: Get Ready for Patient Movement

Continuing a list of essential actions for Connect Care Launch 4 prescribers readying for launch May 28, 2022...
  • (Optional) Register for the Patient Movement Readiness Series
The Patient Movement Readiness Series focuses on building a baseline knowledge of how to move a patient from one location to another using Connect Care as a tool. Make sure you sign up for these sessions, as patient movement is cited as one of the most confusing concepts to grasp at launch.

The week of April 18-22, 2022 includes Patient Movement Fundamentals Readiness events. These sessions outline basic functions that support safe movement of patients through a facility. Related workflows are explored. Use the link below to register for any of the (repeat) 1-hour patient movement events.

A self-guided learning video series with videos relevant to your work area is also available via a guide, linked below.

2022-04-03

Connect Care Provider Portal

With Connect Care growing in Alberta, physicians not using the Connect Care clinical information system (CIS) wonder about how they can follow their patients where Connect Care is the record of care. 

A key tool is the Connect Care Provider Portal (CCPP). This connects external providers to the Connect Care CIS, allowing them to request consults, schedule appointments, securely communicate, place orders, and exchange secure messages with colleagues. They can receive notifications about important patient events (e.g., admission, transfer, discharge) and view updates about lab, imaging, test and procedure results. They can also request and follow consultations. The clinical content of the Connect Care health record, including images, care plans, notes, letters and documents can be viewed.

A portals committee oversees CCPP design and deployment and welcomes input from interested providers.

2022-04-02

Updates to Isolation Discontinuation Orders for COVID-19

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Discontinuation of Isolation Orders

Patients can be placed on contact and/or droplet and/or airborne precautions by means of an "Initiate Isolation" order. A different order is required to remove isolation precautions already in place. 

Since April 9, 2021, “Discontinue Isolation” orders have had properties that reflect COVID-19 policies. These were updated March 28, 2022, to simplify workflows while providing relevant clinical information within the ordering workflow. 

The discontinue isolation order is unchanged for most exposures. It is no longer necessary to independently document reasons for discontinuation in COVID-19 contexts. Rather, ordering prescribers are provided with links to the latest discontinuation criteria together with links to information that can help decide if the criteria are met.