Connect Care Resources for Physicians Extended

The Alberta Health Services Chief Medical Information Office has updated a list of Connect Care news channels and resources for physicians. The 1-pager is re-focused to address the needs of all physician-users; and re-organized to highlight news and updates.

A new "Connect Care Bridges" communications channel is dedicated to physicians who will not use Connect Care as their record of care, but need to know how to take advantage of its health information services.


Learning from our Neighbors

An important Canadian digital health record initiative completed its first implementation in Nanaimo, British Columbia, just as the Alberta Health Services' (AHS) Connect Care initiative was getting started. There have been struggles since. AHS continues to tap multiple sources for lessons that can help us prepare for Connect Care's first launch later this year.

A recent Victoria BC news article offers differing perspectives about how IHealth is unfolding:


Interview with Epic's Judy Faulkner

Epic Systems' CEO, Judy Faulkner, was interviewed at HIMSS 2019, with some interesting reflections about physician burnout, the importance of personalization and the value of building builder capacity in clinician communities. Worth a skim:


Connect Care Specialty Clinical System Design Decisions - Milestone Achieved!

As of Friday morning, February 8, 2019, at 10:58, we achieved 100% completion (2663 documented, 0 remaining) of the essential specialty Clinical System Design (CSD) decisions needed for Connect Care configuration and build. We made our deadline!


Connect Care February 2019 Calendar

A summary of key Connect Care happenings in March 2019 has been posted to the Alberta Health Services (AHS) internal Connect Care website, linked below.

There are many training milestones to achieve this month, including a role assignment framework and process, curriculum development and credentialed trainer recruitment.


Timecheck: Shifting emphasis from build to testing and training

A new Connect Care vlog reminds about our timelines and important transitions occurring this month.


Mobility Key to Physician Efficiency

We've previously posted about what physicians hope for from a clinical information system (CIS); highlighting the daily informational gripes that can be eased with good process and product in the hands of eHealth-literate physicians. Our day-in-the-life demonstration showed how new ways of interacting with the health record could help physicians manage complex information tasks.

Interesting to note how the more positive US EHR press (there's lots of negative these days!) showcases the difference that mobile apps can make. It's not that the entire health record is better experienced on a small screen; instead a few practical helpmates with focused interfaces that are easy to use everywhere physicians work. A recent Forbes article praises of mobile apps, citing functions that we deploy with Connect Care:


Patient Portals Bridge the Care Continuum

We may think of a Patient Portal as a window for exposing health records to patients... as this is the most common use to date.

Connect Care seeks much more from patient-facing information services. We want the clinical information system (CIS) to be used by patients as much as by their providers. Communication, way-finding, symptom surveillance, education, decision-support, e-visits and scheduling are just some antidotes to the information fragmentation that frustrates patients' experience of health care. Indeed, we may want to talk less of "portals" and more of "bridges"; connoting connection, bi-directional interaction, and gap-mitigation.

Many patients first experience fragmentation at the beginning of health encounters or when "on-boarding". So much information is re-captured, yet important information falls through the cracks.

Patient-centred information bridges could enable better patient-provider-team interactions. A number of organizations have been innovating with inclusive information services that use communication to break through traditional portal constraints.

Microsoft spotlights case-studies of promising health information innovations. A recent example cites the experience of Nicklaus Children's Health System with digital communication networks for patients and families. Obviously not peer-reviewed evidence, but interesting read nonetheless:


Epic again top of Klas

Epic System's electronic health record software, the centrepiece of Connect Care's clinical information system (CIS), continues to excel in the 'Best in KLAS' awards.

The 2019 awards, based on an annual survey of health information system users (including opinions of physicians and other health care decision-makers from >4,500 hospitals and >2,500 clinics), go to Epic in the categories of Inpatient, Outpatient, Laboratory, Patient Management, Health Information Exchange and Patient Portals.

We are happy to work with such a strong technology partner!


Care Transformation through Informatics

A recent cover story in the Alberta Doctors' Digest summarizes current state and future opportunities for systems interoperation in the province of Alberta. The significance of Connect Care de-fragmenting the health information space within Alberta Health Services is acknowledged. Worth a read:


Connect Care February 1 2019 Newsletter Posted

The February, 2019, Connect Care Newsletter is available via the link below; covering the Wave 1 launch, the latest on trainer recruitment and how clinical documentation is being standardized in the Connect Care clinical information system (CIS).