2023-04-28

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2023-04-27

Home Care Referral and Request Workflows Standardized and Simplified

Prescribers have previously reported some struggles with home care referral workflows in Connect Care. There were different instructions for a hard to remember process in inpatient and outpatient settings.

An integrated "Home Care Orders" order set is introduced April 27, 2023 to simplify processes for prescribers. The same workflow is used in emergency, inpatient and outpatient contexts.

The new ordering tool consolidates all activities in one place, while offering prescribers default instruction text for the most common home care service requests. Streamlined workflows are described in the Clinician Manual and linked tip sheets:

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2023-04-21

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2023-04-14

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Thank you for continuing to check the Connect Care update blog for prescribers (ideally, subscribe to multiple channels; see instructions). Recent additions to this blog and its various channels:

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2023-04-12

Break-the-Glass Control for Connect Care Self-Access Attempts

As of April 13, 2023, a Break-the-Glass technical control will be launched in Connect Care to prevent inappropriate attempts to access one's own health records. When users search their own name (or a patient's name that matches) within Connect Care, a warning message will be triggered. If the attempted access is for patient care, the user will be prompted to enter a patient care reason for access. Accesses that appear to be inappropriate or suspicious may lead to privacy investigations.

Note that MyAHS Connect is the only appropriate way to access your own health records within Connect Care without the support of your personal healthcare team or Health Information Management; accessing your own information through Connect Care directly is a breach of the Health Information Act.

As previously posted, there is an initiative that enables Connect Care prescribers to activate their own MyAHS Connect account and experience firsthand the benefits of a full-feature patient portal. Personal access can also help clinicians help patients who ask questions about patient portal functions. For more information about MyAHS Connect, including how to complete a self sign-up request, see the below resources:

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2023-04-07

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