Countdown Checklist L6, T-minus 13: Identify Launch Supports

Continuing a list of essential actions for Connect Care Launch 6 prescribers readying for launch May 6, 2023...

• Identify Launch Supports

This is a good time to check that you and your colleagues know who the Super Users, Medical Informatics Leads or other peer-resources are for your clinical site, group, area or clinic. They can facilitate pre-launch personalization activities. They will be present and a great resource during the weeks around launch. 

Clinical groups may plan for their own start and end-of-day check-ins to flag issues to forward to twice daily launch support meetings.

Note where Launch Supports are described in the Connect Care Manual. This information is frequently updated with specifics about how to find and use in-person, online and telephone supports for help with Connect Care on-boarding, including the daily Super User schedule and details about the Launch 6 Virtual Drop-in Centre and the Calgary (RGH and SHC) and Edmonton (GNCH and MCH) Zone in-person drop-in centres.

• Manual: Launch Supports
• Calgary Zone:
• Schedule: Calgary Zone In-Person Drop-In Support
• Poster: Calgary Zone (RGH) Drop-In Support
• Poster: Calgary Zone (SHC) Drop-In Support
• Edmonton Zone:
• Schedule: Edmonton Zone In-Person Drop-In Support 
• Poster: Edmonton Zone (GNCH) Drop-In Support 
• Poster: Edmonton Zone (MCH) Drop-In Support
• Other sites:
• Poster: Launch 6 Virtual Drop-In Support (all sites)
• Tip: How to Find Help Before, During, and After Launch - Launch 6 Prescribers