With their specialized health literacy expertise and intentional plain language reviews, the CMIO’s MyHealth.Alberta.ca content team works every day to make sure that Albertans can find, understand, and use the health information they need.
This work, along with contributions from partners across Alberta Health Services, was recently recognized with a major North American award for excellence in plain language communication. The immunization health topic website on MyHealth.Alberta.ca received both a ClearMark Award as the winner of the websites category and the top honour across all categories: the Grand ClearMark Award. One judge commented, “It is great to see an organization truly care about asking real users what they need and then delivering it.”
The immunization health topic website represents a collaboration of dedicated team members and stakeholders, each bringing unique skills, experiences, and perspectives. Partners on the MyHealth.Alberta.ca content team, Innovation and Digital Solutions, Communicable Disease Control, Communications, Information Technology, and Provincial Population and Public Health came together to create this valuable — and now North American award-winning — resource for Albertans.
The ClearMark Awards are hosted by the Center for Plain Language. They recognize outstanding plain language communication in English, French, and Spanish across North America.
This award is wonderful recognition of the plain language and health literacy work happening within the CMIO and motivates us to keep moving forward — using design, health literacy, and plain language to make a real difference in the lives of Albertans. If you have a health literacy question or need, the MyHealth.Alberta.ca team has health literacy and plain language experts who can help. Connect with the team at feedback@myhealth.alberta.ca.