Design for Inclusion

Alberta Health Services promotes toleration, inclusivity and respect throughout a patient-focused health system that is accessible and sustainable for all Albertans. Early in the Connect Care experience, we committed to protecting sexual and gender identity by addressing patients by their affirmed (preferred) name... and we expressed this with affirmed names in all user interfaces (e.g., Patient Storyboard, Chart Review Snapshot, etc.).

Post-launch, we discovered some Smart Tools (e.g., SmartLinks found in some SmartPhrases) defaulting to legal rather than affirmed name. Work is underway to close this gap. SmartTool stakeholders are encouraged to participate:

• Instructions: Patient Name SmartTool Cleanup
• Submissions: ConnectCare.SOGI@ahs.ca
• Sponsor: Connect Care Sexual Orientation and Gender Identity Expression (SOGIE) Working Group