2026-05-29

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

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2026-05-15

Reminder: Medical Certificates of Death are Digital where Connect Care is the Record of Care

As previously posted, a digital workflow for completing a Medical Certificate of Death (MCoD) in Connect Care must be used by the most responsible physician or nurse practitioner whenever Connect Care is the record of care at the time of a patient's death. 

Deceased information is automatically sent from Connect Care to Vital Statistics, with no need for paper certificates. Nothing needs to be printed for Funeral Homes or Vital Statistics. 

Nursing units continue sending printed death information with a body on dispatch from the ward. Any associated printing is not a prescriber responsibility. The relevant report is available via the Media tab of the Chart Review activity in a patient chart.

  • Note: From May 21, 2026, the 1-page death information report will be more clearly labelled (with embedded instructions) to further emphasize that it is not a death certificate.

Paper forms are being retired; stocks will not be replaced in facilities that use Connect Care as the record of care. 

Some clinicians have wondered about specific workflows. Instructions are embedded in the Connect Care certification tools, and are available in the Connect Care Manual.

  • Downtime: If a death occurs during a Connect Care downtime, responsible prescribers are advised to complete a digital death certificate after the downtime finishes. 
  • Unidentified patient: If a death occurs before a patient is identified ("unknown patient"), responsible prescribers are advised to wait for positive patient identification and the associated chart merge before completing a digital death certificate.
More information:
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On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here. 

Categories:

2026-05-08

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last 2 weeks. For more info on the blogs, click here. 

Categories:

2026-05-07

Upcoming Best Possible Medication History (BPMH) Optimizations

A Best Possible Medication History (BPMH) is needed whenever a patient presents to a Connect Care encounter from a setting (e.g., home or facility) not using the Connect Care clinical information system, and timely capture of a BPMH for medication reconciliation (med rec) is a Connect Care minimum use norm expectation. Alongside the Spring Upgrade occurring May 14, 2026, enhancements will be implemented for the BPMH section within Connect Care, to improve usability and workflow efficiency. These changes will not be summarized in the "What's New" tool being used for other changes included in the Spring Upgrade, but are detailed in demo videos and other resources, linked below. Users can preview the changes in the PLY/PLY2 environment and practice their workflows starting May 4.

What is changing?

These changes are intuitive but will affect the BPMH workflow for all specialties in inpatient, continuing care, and ambulatory care who have medication management within their scope. 

  • Ambulatory: 
    • The Medication Review section will be renamed "BPMH/Home Meds". It includes tools prescribers are likely already used to using, like those for marking taking statuses and changing a patient's preferred pharmacy. It includes new options to add multiple patient-reported medications at the same time, more information when flagging medications for removal, and observe medication interaction warnings without being required to act on them. 
    • The biggest change is the Informants grid, where prescribers will capture the two sources of information.  
  • Inpatient: 
    • The BPMH/Home Medication activity will still be accessed in the Admission Navigator. 
    • The biggest change is the Informants grid, where prescribers will capture the two sources of information. 
    • There will now also be speed buttons at the top to quickly "Mark Unselected Today", "Mark Unselected Yesterday", and "Mark Unselected Unknown".
    • Prescribers can "Add Ongoing Comments" to capture information such as drug plan coverage, that will be visible across all encounters. 
    • The BPMH Completion Status options are also getting an update.

Resources

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