A Best Possible Medication History (BPMH) is needed whenever a patient presents to a Connect Care encounter from a setting (e.g., home or facility) not using the Connect Care clinical information system, and timely capture of a BPMH for medication reconciliation (med rec) is a Connect Care minimum use norm expectation. Alongside the Spring Upgrade occurring May 14, 2026, enhancements will be implemented for the BPMH section within Connect Care, to improve usability and workflow efficiency. These changes will not be summarized in the "What's New" tool being used for other changes included in the Spring Upgrade, but are detailed in demo videos and other resources, linked below. Users can preview the changes in the PLY/PLY2 environment and practice their workflows starting May 4.
What is changing?
These changes are intuitive but will affect the BPMH workflow for all specialties in inpatient, continuing care, and ambulatory care who have medication management within their scope.
- Ambulatory:
- The Medication Review section will be renamed "BPMH/Home Meds". It includes tools prescribers are likely already used to using, like those for marking taking statuses and changing a patient's preferred pharmacy. It includes new options to add multiple patient-reported medications at the same time, more information when flagging medications for removal, and observe medication interaction warnings without being required to act on them.
- The biggest change is the Informants grid, where prescribers will capture the two sources of information.
- Inpatient:
- The BPMH/Home Medication activity will still be accessed in the Admission Navigator.
- The biggest change is the Informants grid, where prescribers will capture the two sources of information.
- There will now also be speed buttons at the top to quickly "Mark Unselected Today", "Mark Unselected Yesterday", and "Mark Unselected Unknown".
- Prescribers can "Add Ongoing Comments" to capture information such as drug plan coverage, that will be visible across all encounters.
- The BPMH Completion Status options are also getting an update.
Resources
- Demo videos (new links):
- Spring Upgrade - BPMH Inpatient (2 min)
- Spring Upgrade - BPMH Ambulatory (1 min)
- Quick reference:
- Med rec walkthrough videos (4 parts) (new links):
- Chapter 1 - Med Rec Intro (1.5 min)
- Chapter 2 - Admission Med Rec (3 min)
- Chapter 3 - Discharge Med Rec (1 min)
- Chapter 4 - IFT Med Rec (1.5 min)
- Manual: Medication Reconciliation
- Insite: Required Organizational Practices - Medication Reconciliation Staff Education Tools