Changes to Available Lab Results in MyHealth Alberta/My Personal Records

Effective June 15, 2021, lab tests for microbiology and blood bank will be released immediately to Alberta Health’s MyHealth Alberta, in the My Personal Records (MPR) application. This change is part of Alberta Health’s rollout of expanded result release, which began in February 2021, to provide Albertans with more access to their health information.

Once the changes are in place, new MPR users will see an 18-month retrospective view of any lab results slated for release. Existing MPR users will not have labs added retroactively, but they will be able to see the expanded lab results moving forward. 

As is the standard practice, Connect Care releases these lab test results to the Connect patient portal MyChart. What’s new is that, as of June 15, 2021, these specific lab test results will be released immediately to MyChart, instead of being delayed by five days as they were previously. This means that patients will have immediate access to more of their own lab results and may have questions for their healthcare providers about them. As part of the overall rollout plan, Alberta Health is planning to release additional lab test results to MPR in the coming months. We will provide more details regarding the next planned release as we have them. MyChart result release will change to immediate for results being released in MPR as they become available. 

Alberta Health is providing support to Albertans through the MyHealth.Alberta.ca website and a 24-hour telephone line at 1-844-401-4016. Albertans can also call HealthLink at 811 for health-related inquiries.

MyHealth Records: More Lab Results Released to Patients via My Personal Records

The following information is provided by Alberta Health respecting some important changes to the My Health Records service:

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In 2021, Albertans will be able to view more laboratory test results in "My Health Records" (MHR), the integrated access point for Albertans’ personal health information. These lab results will be viewable through the "My Personal Records" (MPR) application. This change is being made to provide Albertans with more access to their health information, and as an additional safety net for patient care within the system. These results will be viewable as soon as they are released by laboratory services:

• About 95% of the most commonly-ordered (by volume) lab test results will be viewable by Feb 1, 2021. 
• All remaining lab tests, including more complex results in microbiology, pathology and genetics, will be available in MPR by July 1, 2021.

Lab results ordered from all sites in Alberta, including labs ordered during inpatient and emergency visits will be included in MPR. Once the changes are in place, new users will see an 18-month retrospective view of any lab results slated for release. Existing users will not have labs added retroactively, but they will be able to see the expanded lab results moving forward. 

After the changes, patients will have immediate access to more of their own information. Providers may notice some changes in their patterns of work, and may need to consider giving patients more information about the implications of different results when initially ordering a test. Physicians and other providers will continue to have access to results information through their usual channels, including Alberta Netcare.

To support Albertans, Alberta has created the MyHealth.Alberta.ca Web site, a trusted source of health information, and MyHealth Records Support is available at 1-844-401-4016, 24 hours daily. Technical assistance is available between 8:15 a.m. and 4:30 p.m. (MT), Monday to Friday, but a connection to 811 for health-related inquiries, including test results, is available at all times.

For more information about lab results online, please visit:

• FAQ: MyHealth Records: Lab Results Online via My Personal Records
• List: Additional Test Results Available to MPR 31-01-2021
• Info: MyHealth Records information for Albertans

The Alberta Medical Association and Alberta Health Services will be hosting webinars for providers: 

Webinar: Real Time Release of Labs to Patients: What This Means to Your Practice
Speakers: Dr. Allen Ausford, Dr. Brad Bahler, Dr. Jay Easaw, Dr. Rob Hayward, Dr. Nigel Flook

Date: Wednesday January 20, 2021
Time: 12:00 PM
Moderator: Dr. Heidi Fell, Informatics Chair, Alberta Medical Association
Register: https://albertadoctors.zoom.us/meeting/register/tJEuduqqqjgsGtDTMnZy0HftCmbufOJQlxft

Date: Wednesday January 27, 2021
Time: 5:00 PM
Moderator: Dr. Stuart Rosser, Interim Chief Medical Information Officer, Alberta Health Services
Register: http://ahs-cis.ca/mhrwebinar   

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Webinar: Complex Lab Results in Patient Portals

As previously posted, more lab test results were made available last February in My Personal Records (MPR), found in MyHealth Alberta, the single access point for Albertans’ personal health information. These lab results are viewable through the MPR application. Making more results available online provides Albertans with more access to their health information and acts as an additional safety net for patient care within the system.

Through a series of rollouts, additional results are being added to MPR through to September. To date, the following results are now viewable as soon as they are released by the lab:

• About 95% of the most commonly ordered (by volume) lab test results were viewable as of February 1. 
• More complex results in pathology and other areas are being included in MPR on August 23.

Providers may notice some changes in their patterns of work, and may wish to consider giving patients more information about the implications of different results at the time of ordering a test. Physicians and other providers will continue to have access to results through their usual delivery channels.

For more information about the August 23 rollout, AHS will be hosting a 1-hour information webinar on Zoom: 

• To register: 
• Wednesday, August 18, 2021, 10:00-11:00
• Please add this link to your calendars and join the Zoom meeting.
• Dial by your location:  1 587 328 1099
• Meeting ID: 980 6212 9635
• Passcode: 884504

For more information about laboratory result release via portals:

• FAQ: MyHealth Records - Lab Results Online via My Personal Records

New Report Types Available Online for Patients through My Personal Records

As per the Government of Alberta, starting November 3, 2025, Albertans can access operative, procedure, and investigation reports through My Personal Records (MPR) in MyHealth Alberta, the provincial personal health record tool. The initial release includes one year of historical data, with additional history to follow in the coming months. Privacy controls, such as opt-in toggles and confirmation pop-ups, are available specifically for these new reports. MPR users who previously shared procedures information with another person will need to reauthorize access once the new data becomes available. 

To support Albertans, more information is available on MyHealth.Alberta.ca, or they can contact 1-844-401-4016 or email myhealthrecords@gov.ab.ca for support. Providers continue to have access to this information through their regular channels, including Alberta Netcare.

For more information about the release of operative, procedure, and investigation reports in MPR, please visit For Healthcare Providers.

• Resource: Information for Providers - Operative, procedure and investigation information available via My Personal Records

Changes to Available DI Results in Patient Portals

What is changing

Beginning March 20, 2023, Albertans will be able to view diagnostic imaging (DI) results immediately upon release by the DI testing provider, through Alberta Health’s MyHealth Alberta in the My Personal Records (MPR) application. This will include DI test results from all sites and locations in Alberta, including most community providers, inpatient, ambulatory and emergency departments. This means that DI results will be available in MPR to patients at the same time they are made available to the ordering provider. 

To align with this change, starting March 20, 2023, DI test results will also be immediately available in the Connect Care patient portal, MyChart, for patients who have an active account. Currently, in MyChart, DI results are already available to patients, however there is a five-day delay from the time ordering providers receive the results to when those results are released to patients. With this change, the five-day delay will be removed, and results will be immediately available both to patients and the ordering provider. Having access to DI results in both the MyChart and My Personal Records will improve access and consistency of health information for providers and patients. 

Physicians and other providers will continue to have access to results through their usual delivery channels.

What to do

Given this change, providers may want to consider giving patients more information about the implications of different results at the time of ordering a DI test. 

To provide support and information to all AHS staff and prescribers, AHS is hosting two identical internal webinars on this topic. The Alberta Medical Association and AHS will also be co-hosting a webinar, which will be made available to prescribers both inside AHS and those in the community; a recording of that webinar will be made available after on the AMA website.

• AMA/AHS Webinar: Real time release of DI results to patients – What this means to your practice
• Wednesday, March 8, 2023, 17:00–18:00
• Register: https://diagnostic-imaging-results-changes-mar8.eventbrite.ca/  

• AHS Webinar: Real time release of DI results to patients – What this means to you
• Monday, March 13, 2023, 12:30–13:30 
• Zoom link: https://albertahealthservices.zoom.us/j/67265651457?pwd=T1JSdHBiZkxkVlBVcXVvLzNWaFROQT09
• Thursday, March 16, 2023, 08:00–09:00
• Zoom link: https://albertahealthservices.zoom.us/j/64811658470?pwd=TVdRZVpDV1c0eExqKzBIejQvMmhrUT09

More information

• FAQ: MyHealth Records - DI Reports Online via My Personal Records
• Manual: MyChart Patient Portal