2019-10-29

Virtual Login Lab - Very Important for Wave 1 Physicians

We thank all Wave 1 physicians for their patience, resourcefulness and continuing support getting ready for Connect Care. Launch is very close. We ask that all Wave 1 medical staff confirm that they have the working access to the Production (PRD) version of the Connect Care clinical information system (CIS). The following "virtual login lab" allows physicians to take advantage of supports newly put in place.

To ensure your access is live take these steps:
  1. Logon to the access portal with your AHS username and password --> myapps.ahs.ca 
  2. Ensure that the Connect Care "PRD" icon is available
  3. Logon to PRD with your username and password
  4. Confirm that you have the expected Connect Care tools for your role(s)
If all 4 steps work, you are ready to go! 

If any step fails, report the problem with a quick online report --> ahs-cis.ca/check

A login trouble-shooting team will contact you within 24 hours of report submission. If you have not heard from the team within 24 hours, please  call 780-735-1600. Phones will be active from 0700- 1700.

There is currently a prescribers’ Drop-In Centre at WMC 5G1.11, available from 0700-2300, where login help is available.  This will continue through go live but will be open 24 hours a day from November 2-12 at a location TBD. Pre-emptive testing will ensure we have the opportunity to correct any deficiencies thereby preventing further disruption on November 3 when Connect Care launches.

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