2019-10-27

Filling Workflow Gaps

Workflow is about how a series of tasks are organized, assigned and accomplished to serve a specific purpose. Clinical workflow serves a clinical purpose. Connect Care workflow focuses upon how the organization, assignment and accomplishment of tasks is optimized to take advantage of clinical information system (CIS) features and functions.

Most workflows are explored during Connect Care training and readiness activities. Some gaps remain. Some workflows are complex. Some differ significantly from paper-enabled processes. A workflow section of the Connect Care Physician Manual grows with tips, guides and demos that address particularly challenging or complex workflows. The sections are short; more guides to support materials for those who find a workflow that matters to their work.

Keep an eye on the manual this week, as new workflow sections appear addressing professional billing, consent management, handoff reports, medication reconciliation and triplicate prescriptions. Recent additions include:

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