2019-10-04

Enterprise Support for Physician Personal Apple Devices

Many physicians anticipate using personal mobile devices (smartphones and tablets) for Connect Care clinical information system (CIS) access. Indeed, getting the Haiku (Apple or Android smartphone), Canto (Apple iPad) and PowerMic Mobile (Apple or Android) applications ready for use happens during personalization workshops.

Some physicians contemplate device purchases or upgrades and wonder if there are any supports for physicians affiliated with Alberta Health Services.

There are two important considerations: 1) volume purchase discounts and 2) purchased device support assistance. We'll post in future about non-Apple mobile devices.

Alberta Health Services, like other health and academic organizations, enjoys a modest discount if Apple devices are purchased as part of its employee purchase program. Physicians with an AHS relationship (e.g. privileges) are eligible. Physicians with University affiliations may want to compare discounts available through the AHS Employee and the Apple education programs.
In addition, Apple and AHS will soon release an Apple purchase portal for AHS physicians. By purchasing devices through this portal, physicians receive 2 or more years of extended warranty protection plus access to technical support, accidental damage protection and dedicated AHS device services. This is expected at least 2 weeks pre-launch. Physicians may want to defer new purchases until that time.
Keep receipts! Physicians are eligible for medical hardware purchase supports through the Alberta Medical Association. University physicians may be eligible for some further equipment purchase supports.

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