The Connect Care Wave 3 launch continues to progress well after a remarkably smooth and collaborative cutover. Most early problems are resolved and a few ongoing issues are explored by teams working to fine tune some of the more complex workflows.
Twice-daily physician huddles continue to triage any prescriber issues identified to Super Users, Medical Informatics Leads or the ticketing process. Rapid-response clinical system design and other task groups receive and work on issues during the day. Highlights of what is being worked on appear in a daily prescriber Support Update.
Learning curves remain steep in the first week. New users are encouraged to continue to consult with Super Users, check the Connect Care Manual, and identify where new supports or clarifications could help (cmio-manual@ahs.ca). In addition, daily blog postings focus on the more common questions and challenges that we hear about:
- Blogs: blogs.connect-care.ca
- Tips: tips.connect-care.ca
- Questions: questions.connect-care.ca
- Support: support.connect-care.ca
Renewed thanks to all Wave 3 teams for their incredible work and resourcefulness through the launch period!