2020-05-19

Recording Zoom Virtual Visits

Alberta Health Services is working on security features that will satisfy privacy protections needed in order for clinical Zoom sessions to be recorded (even in part).

Until such tools are available, in-Zoom recording functions have been disabled for all AHS accounts. Similarly, Zoom’s Live streaming tools for social media are disabled. Work is underway to support special requests for Zoom recording, where this is the best way to meet a specific and important clinical need.

Current requests for local recording can only be considered for Zoom meetings which do not expose personal health information, such as non-clinical administrative and educational sessions. Any recordings are saved to local storage temporarily, en-route to secure AHS storage (e.g., SharePoint). The temporary storage device must be encrypted and compliant with AHS security policies.

Please contact ahszoom@ahs.ca for more information.

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