2026-04-09

Update to Various Supporting Applications (May Cause Brief Downtimes) - April 11-29, 2026

Components in the Connect Care clinical information system need periodic maintenance. Due to a phased update across various applications that support Connect Care ("ancillary applications"), these applications may experience a brief 5- to 10-minute downtime between Saturday, April 11, 2026 and Wednesday, April 29, 2026, during one of the time windows listed below. 

  • Connect Care will remain available during any resulting downtimes.
  • Impacted applications include but are not limited to Netcare, Content (Quanum ECS), Transfusion (WellSky), and MUSE and ECG Web. Use any downtime procedures specific to these applications as required.  
  • Possible time windows for downtimes: 
    • April 11 (Sat): 00:00-06:00 
    • April 16 (Thurs): 03:00-06:00, 08:00-10:00 
    • April 18 (Sat): 00:00-06:00
    • April 20 (Mon): 18:00-00:00
    • April 21 (Tues): 21:00-00:00
    • April 22 (Wed): 21:00-00:00
    • April 23 (Thurs): 03:00-06:00, 21:00-00:00 
    • April 25 (Sat): 00:00-06:00
    • April 26 (Sun): 00:00-03:00
    • April 27 (Mon): 02:00-06:00         
    • April 29 (Wed): 07:00-10:00 
For status updates on this and other upcoming downtimes, see the Connect Care Status page on Insite.