Using RAAPID for Interfacility Transfers

Connect Care supports for the “Referral, Access, Advice, Placement, Information & Destination" (RAAPID) service facilitate prescriber actions for patients who may need transfer between sites or consultative advice about care at a current site. 

Use of RAAPID to coordinate interfacility transfers (IFTs) is not mandatory, but use of Connect Care functions is strongly encouraged as it helps to automate workflows and increase visibility for the transfers within the system. Specific circumstances under which prescribers should consider using RAAPID-specific workflows include:

  • Transfers to a higher level of care
    Consultation with a potentially receiving consultant is initiated with a RAAPID call. 
  • Transfers to a lower level of care
    Arrangements are facilitated by a "RAAPID Repatriation" order entered into Connect Care. 
  • Transfers for emergency care
    All ED to ED transfers must involve RAAPID. 

The benefits of using Connect Care with RAAPID include:

  • A pending admission at the receiving site is automatically generated, setting up the patient for immediate arrival and access to the Connect Care chart. 
  • RAAPID can send documents to involved providers, allowing for information transfer between care locations and seamless patient transitions.
  • RAAPID can document the patient’s transportation needs and arrangements (i.e., EMS) together with estimated arrival time, allowing the receiving site to better prepare.
  • From the RAAPID Patient Lists in Connect Care, all clinicians (e.g., Bed Planning, Managers, Charge Nurses) can track the progress details of a patient transfer, including physician acceptance, bed availability and patient appropriateness at/for the receiving site.

Further information about IFT workflows using RAAPID is available in the Clinician Manual.