2026-06-19

ECG Systems Scheduled Downtime - June 23, 2026, 03:00-07:00

The Marquette Universal System for Electrocardiology (MUSE), iECG, TeleMED, and Connect Care ECG Orders will be taking a scheduled downtime on Tuesday, June 23, 2026, from 03:00 to 07:00. During this downtime:

  • Connect Care will be available, but any ECG orders entered in Connect Care will not transfer to the ECG cart or the associated ECG third-party system. 
    • Note: Any ECG orders entered into Connect Care during the downtime may need to be re-entered after for the purpose of ECG reconciliation.
  • Cardiology (CAR) Orders (i.e., Holter) will not flow from Connect Care to MUSE, but will be queued and transmitted to MUSE once the downtime is completed.
  • Reports from MUSE will not flow into Connect Care. 
  • GE Cardiology Devices will be available for use, but there will be a delay in messaging to Connect Care.
  • Finalized reports from TeleMED will not flow into Connect Care.
  • Netcare can be used to view historical ECGs.
  • Follow the Cardiology Downtime Resources as needed.
If you require further information or assistance in preparing for the downtime, please contact the IT Service Desk and Solution Centre (1-877-311-4300). For status updates on this and other upcoming downtimes, see the Connect Care Status page on Insite.