2025-08-21

All User Bulletin - Lab Results Automatically Resent Without Changes

All-user-bulletins highlight stumbling blocks that all physicians need to be aware of when using the Connect Care clinical information system.

Lab Results Automatically Resent Without Changes 

In the process of cleaning up old panels in Connect Care, 460,000 stale lab orders (older than 1 year) were recently deleted. This, however, triggered 909 labs being automatically re-resulted to the orderer. There was no change to these results, and the affected orderers have not been contacted by Lab directly.

If prescribers have any questions about a re-resulted lab, please call the AHS Service Desk at 1-877-311-4300.