2020-06-26

Connect Care Off-Boarding

Prescribers may change or leave a clinical practice. Typical reasons include a move to a different jurisdiction with a different record of care, promotion, retirement or death. Indeed, many trainees transition to new roles and locations at this time of year.

For those leaving the Connect Care clinical record, off-boarding protocols must be followed. Clinical privileges are handled through Zone Medical Affairs Intake. In addition, specific Connect Care off-boarding tasks require prescriber attention. These include ensuring that In-Basket is assigned to a responsible provider or group, that Provider Team relationships are updated, the Phone Book (provider registry) is corrected and that Secure Chat settings are updated.

A new tip sheet covers the basics:

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