A summary of key Connect Care happenings in July 2018 has been posted to the Alberta Health Services internal Connect Care website, linked below.
With completion of the first Adoption & Validation session, configuration teams are busy at work implementing decisions made in build buckets 1 and 2. They confront new questions while tackling development tasks and now have clear processes for just-in-time access to clinical, operational and governance consultation. Specialty Clinical System Design has started, with Area Councils establishing specialty workgroups to take on document, decision and inquiry support customization tasks. Training and support plans are tangible, with recruitment and certification of curriculum developers under way. Most importantly, an approved change management framework guides preparations for a fall Clinical and Operational Readiness (CORe) launch.
2018-06-30
2018-06-29
Connect Care June 29 Newsletter Posted
2018-06-28
Connect Care Adoption & Validation #2 Preparations
The next Adoption & Validation session takes place in Edmonton, August 14 to 16, 2018 at the Shaw Conference Centre. This second consultation shifts attention to workflows and configuration choices not previously covered, and some where active change continues. The topics will relate to build ‘buckets’ finishing over the summer. Accordingly the call for subject matter expertise will also be tailored.
We emphasize that lack of participation in Adoption & Validation 2 carries no implication about which clinical areas are important or which subject matter experts are most involved in Connect Care design and build. Many parallel clinical system design, data conversion, implementation planning and other activities tap into the broad range of input needed to ensure that Connect Care takes shape as users would want.
Invited participants can expect to hear from the Connect Care Program Office within the next two weeks.
We emphasize that lack of participation in Adoption & Validation 2 carries no implication about which clinical areas are important or which subject matter experts are most involved in Connect Care design and build. Many parallel clinical system design, data conversion, implementation planning and other activities tap into the broad range of input needed to ensure that Connect Care takes shape as users would want.
Invited participants can expect to hear from the Connect Care Program Office within the next two weeks.
2018-06-25
Connect Care Data Conversion Progressing
Alberta Health Services (AHS) has started the process of bringing (or “converting”) data from current health information systems into the Connect Care clinical information system (CIS). This will ensure that clinicians will have the information they need to serve patients and populations.
In early 2018, the Connect Care conversion team reached out to clinicians, leaders and technical experts across Alberta to get input about the amount and kind of information that needs to be available in Connect Care. This input helped inform scoping recommendations for data conversion. The Connect Care Executive Committee approved both data scoping principles and processes.
The CIS data conversion initiative applies data conversion principles to the extraordinarily complex task of assessing the quality of source system data and meta-data (data properties and relationships). This helps determine if health data can be safely imported and placed in a fully integrated CIS, where meta-data abounds with links to clinical context, purpose, decision and how the information is used in clinical, inquiry and instructional workflows. Additionally, data must be “normalized” to reference the same units, expected ranges and meta-data terminologies.
Where the risks associated with conversion are too great, Connect Care will default to health data captured directly to the CIS. Clinicians are supported through transitions with read-only access to legacy health information systems. Of course the Alberta Netcare Portal (EHR) eases continued access to older information, helping clinicians review historical health data when adding richly connected new information to the Connect Care health record.
In early 2018, the Connect Care conversion team reached out to clinicians, leaders and technical experts across Alberta to get input about the amount and kind of information that needs to be available in Connect Care. This input helped inform scoping recommendations for data conversion. The Connect Care Executive Committee approved both data scoping principles and processes.
The CIS data conversion initiative applies data conversion principles to the extraordinarily complex task of assessing the quality of source system data and meta-data (data properties and relationships). This helps determine if health data can be safely imported and placed in a fully integrated CIS, where meta-data abounds with links to clinical context, purpose, decision and how the information is used in clinical, inquiry and instructional workflows. Additionally, data must be “normalized” to reference the same units, expected ranges and meta-data terminologies.
Where the risks associated with conversion are too great, Connect Care will default to health data captured directly to the CIS. Clinicians are supported through transitions with read-only access to legacy health information systems. Of course the Alberta Netcare Portal (EHR) eases continued access to older information, helping clinicians review historical health data when adding richly connected new information to the Connect Care health record.
2018-06-22
Physician Access to Digital Records when Patients Complain
In mid-August 2016, the Office of the Information & Privacy Commissioner of Alberta (OIPC) publicly reported its investigation into the alleged misuse of EHR records by two physicians who were responding to a patient complaint about the quality of their care, in the case Gowrishankar v JK. There have been developments since we last explored possible implications of this case.
The two physicians, with AHS and the AMA as interested parties, appealed the OIPC’s decision. In January 2018, the Court of Queen’s Bench of Alberta released its decision on the appeal. It did not change the majority of the OIPC’s findings, but the Court did find that the physicians’ use and disclosure was in compliance with the Alberta Health Information Act.
In February 2018, the patient appealed the decision of the Court of Queen’s Bench of Alberta to the Court of Appeal of Alberta. While the appeal to the Court of Appeal is outstanding, the AHS policy and procedures related to the use and disclosure of health information remain the same and should be followed.
A backgrounder and FAQ express AHS’ understanding of the information and disclosure processes, along with appropriate documentation, implicated in the case and its appeal.
The two physicians, with AHS and the AMA as interested parties, appealed the OIPC’s decision. In January 2018, the Court of Queen’s Bench of Alberta released its decision on the appeal. It did not change the majority of the OIPC’s findings, but the Court did find that the physicians’ use and disclosure was in compliance with the Alberta Health Information Act.
In February 2018, the patient appealed the decision of the Court of Queen’s Bench of Alberta to the Court of Appeal of Alberta. While the appeal to the Court of Appeal is outstanding, the AHS policy and procedures related to the use and disclosure of health information remain the same and should be followed.
A backgrounder and FAQ express AHS’ understanding of the information and disclosure processes, along with appropriate documentation, implicated in the case and its appeal.
- OIPC Order: ahs-cmio.ca/oipc201606
- AHS Advice: ahs-cmio/oipc201606advice
2018-06-21
Connect Care Adoption & Validation #1 a Success
Adoption & Validation is one of the major activities occurring during design of the Connect Care clinical information system (CIS). The relationships between design and build activities are summarized in an online presentation: How the system is built. The first Adoption & Validation session occurred last week at the Calgary Telus Convention Centre and was a big success.
The formal sessions proved very helpful to those working to shape the AHS CIS. Lots of good discussion tapped expertise and experience from all corners of the province. Many groups, including Area Councils, Specialty Workgroups and Committees took opportunity to meet and tackle complex issues. Indeed, the intensity and productivity of these “un-sessions” reflect how far we’ve come in just over half a year. Connect Care goals are taken for granted. Stakeholders are deeply engaged, and a problem-solving spirit moves us forward more than any leadership team could have hoped for.
Physician leads gathered at various times during the week, including a standing-room-only discussion about mobile solutions. The group resolved to hold similar meets at upcoming sessions, each addressing a theme of particular interest to physicians.
The next Adoption & Validation session will take place in Edmonton, August 14 to 16, 2018.
The formal sessions proved very helpful to those working to shape the AHS CIS. Lots of good discussion tapped expertise and experience from all corners of the province. Many groups, including Area Councils, Specialty Workgroups and Committees took opportunity to meet and tackle complex issues. Indeed, the intensity and productivity of these “un-sessions” reflect how far we’ve come in just over half a year. Connect Care goals are taken for granted. Stakeholders are deeply engaged, and a problem-solving spirit moves us forward more than any leadership team could have hoped for.
Physician leads gathered at various times during the week, including a standing-room-only discussion about mobile solutions. The group resolved to hold similar meets at upcoming sessions, each addressing a theme of particular interest to physicians.
The next Adoption & Validation session will take place in Edmonton, August 14 to 16, 2018.
- Presentation: How the System is Built
- Byte: Adoption & Validation
- Online Video: Reflections on Direction-Setting
- Online Video: Adoption & Validation #1 Plenary
2018-06-19
AHS Recognized for Integration Accomplishments
Befitting our Connect Care ambitions, AHS has recently been cited among the top 5 organizations worldwide for health system integration. And we've only just begun!
2018-06-15
Connect Care June 15 Newsletter Posted
The June 15, 2018, Connect Care Newsletter is available via the link below, covering clinician overview training, how transfusion medicine will be supported in the clinical information system (CIS), and an upcoming Adoption & Validation session in Calgary.
2018-06-14
Great Presentation about End-user Device Integration with an Enterprise Clinical Information System
Connect Care is at a critical juncture when decisions about workplace reorganization prepare for radically different information flows in busy inpatient workplaces. We continue to carefully consider experiences of other clinical information system implementers.
Dr James King (CMIO, Children's Hospital of Eastern Ontario) describes systematic efforts to understand optimal intersects between devices, applications and clinical work in a superlative recent presentation. Well worth the viewing!
Dr James King (CMIO, Children's Hospital of Eastern Ontario) describes systematic efforts to understand optimal intersects between devices, applications and clinical work in a superlative recent presentation. Well worth the viewing!
2018-06-09
Why should nursing care about Connect Care?
Thanks to Tim Graham for relaying this nice tidbit...
The Connect Care initiative was presented at the MEDICINEcares Conference 2018 in Edmonton last week. Attendees participated in a Menti feedback activity, generating a word cloud from the question "What makes you most excited about Connect Care?":
The Connect Care initiative was presented at the MEDICINEcares Conference 2018 in Edmonton last week. Attendees participated in a Menti feedback activity, generating a word cloud from the question "What makes you most excited about Connect Care?":
- MEDICINEcares Conference 2018 Information
- Menti Surveys (code 10 22 88)
2018-06-08
Artificial Intelligence for Connect Care
Applications of artificial intelligence (AI) and machine learning have moved from theory to practice, with exciting opportunities to improve health care and outcomes. Still, the field is new and mysterious to many. Media controversy can add to the confusion.
As we progress with Connect Care clinical system design (CSD), the AI strengths of Epic Systems and Alberta stakeholders are exposed, with promise of excellent collaboration and exciting possibilities. With system-wide informational integration, we anticipate improved insight about how care is provided, with what results. The Connect Care Clinical Improvement Support Committee already deliberates about implementation of AI-enabled predictive analytics and precision medicine supports.
The time is right for Connect Care stakeholders to build a pragmatic understanding of AI, machine learning, precision medicine and personalized medicine. A recent short Economist piece gives a good starting point:
As we progress with Connect Care clinical system design (CSD), the AI strengths of Epic Systems and Alberta stakeholders are exposed, with promise of excellent collaboration and exciting possibilities. With system-wide informational integration, we anticipate improved insight about how care is provided, with what results. The Connect Care Clinical Improvement Support Committee already deliberates about implementation of AI-enabled predictive analytics and precision medicine supports.
The time is right for Connect Care stakeholders to build a pragmatic understanding of AI, machine learning, precision medicine and personalized medicine. A recent short Economist piece gives a good starting point:
2018-06-07
Toronto SickKids Go-Live
We are thrilled to hear that the Toronto SickKids hospital has gone live with the Epic clinical information system enterprise-wide. AHS and SickKids leadership are in close communication, enabling sharing of lessons learned. Great to be in great company!
2018-06-04
Understanding Training Needs
Before Connect Care training supports can be designed for Alberta Health Services (AHS) clinicians, physicians and staff, their roles, responsibilities and clinical information system dependencies need to be better understood.
Clinical information system training programs will, as much as possible, reflect how new skills can be acquired most efficiently. Among other things, job shadowing is used to get closer to frontline learning styles, and to appreciate how roles and capacities vary across the province. The Connect Care Clinical Operations team is reaching out to program and service leaders to request these and other discovery opportunities.
Clinical information system training programs will, as much as possible, reflect how new skills can be acquired most efficiently. Among other things, job shadowing is used to get closer to frontline learning styles, and to appreciate how roles and capacities vary across the province. The Connect Care Clinical Operations team is reaching out to program and service leaders to request these and other discovery opportunities.
2018-06-01
Connect Care June 1 Newsletter Posted
The June 1, 2018, Connect Care Newsletter is available via the link below, covering new work to understand how workforce roles relate to the clinical information system (CIS), what clinicians who do not use an Alberta Health Services health record can expect from the CIS, and recent refinements to Connect Care communication channels.
2018-05-29
Connect Care June 2018 Calendar
A summary of key Connect Care happenings in June 2018 has been posted to the Alberta Health Services internal Connect Care website, linked below.
With completion of Core Clinical System Design, Area Councils ramp up to begin the work of Specialty Clinical System Design. A first Adoption & Validation session will take place June 19-21 at the Calgary Telus Convention Centre, when Build Bucket 1 (ending June 15) configuration work will be reviewed. June is also when plans for the Connect Care data centre are finalized and an end-user device framework brings forth guides and plans for approval.
With completion of Core Clinical System Design, Area Councils ramp up to begin the work of Specialty Clinical System Design. A first Adoption & Validation session will take place June 19-21 at the Calgary Telus Convention Centre, when Build Bucket 1 (ending June 15) configuration work will be reviewed. June is also when plans for the Connect Care data centre are finalized and an end-user device framework brings forth guides and plans for approval.
2018-05-28
Connect Care Overview Training - few Spots Remain
Overview training offers an overall introduction to the Connect Care clinical information system (CIS) and how it supports best possible practice. The one-day curriculum gives hands-on exposure to Epic systems, overall CIS architecture, and how documentation, order entry, communications and handoffs work. This training is invaluable for clinicians participating in Connect Care Area Councils, clinical system design, validation and adoption activities. Registration is required.
All Calgary sessions are fully booked (June 5, 6, 7). Some spots remain on each of the scheduled Edmonton sessions (May 29, 30, 31, June 1, 2018). A Byte has information about registration, sites and curricula:
All Calgary sessions are fully booked (June 5, 6, 7). Some spots remain on each of the scheduled Edmonton sessions (May 29, 30, 31, June 1, 2018). A Byte has information about registration, sites and curricula:
2018-05-18
Latest Connect Care Newsletter Posted
The May 18, 2018, Connect Care Newsletter is available via the link below, covering the upcoming Adoption & Validation sessions, Patient Advisor Recruitment, and Information Technology Infrastructure developments.
2018-05-15
Connect Care for the Rest of Us
Complements to Dr. Wes Jackson who contributed a very thoughtful and informative article to the Alberta Medical Association Doctors' Digest.
While Alberta Health Services (AHS) strives to consolidate and integrate the many health information systems under its direct control (the AHS "legal record of care") in a single clinical information system (CIS), many care venues remain outside the reach of the Connect Care record of care. These may operate independent electronic medical records (EMRs).
As Dr. Jackson observes, deployment of an advanced, standards-based, CIS could simplify the work of providers seeking to understand their patients' AHS experience. Provider and patient portals are key.
In addition, a lot of important work prepares for helpful system-to-system and application-to-application connections between the Connect Care record and the other health information systems that will continue to be used in Alberta. Information about many of these initiatives can be found via informative links at the end of the article. A good read!
While Alberta Health Services (AHS) strives to consolidate and integrate the many health information systems under its direct control (the AHS "legal record of care") in a single clinical information system (CIS), many care venues remain outside the reach of the Connect Care record of care. These may operate independent electronic medical records (EMRs).
As Dr. Jackson observes, deployment of an advanced, standards-based, CIS could simplify the work of providers seeking to understand their patients' AHS experience. Provider and patient portals are key.
In addition, a lot of important work prepares for helpful system-to-system and application-to-application connections between the Connect Care record and the other health information systems that will continue to be used in Alberta. Information about many of these initiatives can be found via informative links at the end of the article. A good read!
2018-05-10
Connect Care Design Management Principles
“Configuration,” “Customization” and “Personalization” relate to the manner, degree and frequency with which a clinical information system (CIS) is modified to address the business needs of specific users or user groups. Getting the right balance is key to user satisfaction; as well as build effort, update resilience and e-safety.
CIS design management is about how sustainable CIS configuration, acceptable specialty customization, and safe personalizations are achieved. A transparent approach to design management can also build confidence in how build resources are allocated.
CIS design management is about how sustainable CIS configuration, acceptable specialty customization, and safe personalizations are achieved. A transparent approach to design management can also build confidence in how build resources are allocated.
- Presentation: Connect Care Design Management
- Principles: Connect Care Design Management
- Concept: Configuration-Customization-Personalization
- Guide: Relative Custom Build Effort
2018-05-08
Alberta Referral Directory More Accessible
The Alberta Referral Directory (ARD) is a secure, online listing that provides access to service and consultant demographics, referral guidelines and instructions about how to facilitate efficient and effective referrals, including referral forms. The ARD centralizes referral information for Alberta Health Services (AHS) consulting physicians and AHS scheduled ambulatory services.
To date, ARD content has been viewable only to persons with a registered user name and password. Soon this logon barrier will be removed. ARD information will be openly available via the Internet, recognizing that the contained information is already in the public domain but fragmented and sometimes difficult to access. Full information access, with editing rights, still requires a valid userid and password.
With ARD use expanding, all physicians are encouraged to update their referral information, or have responsible clinic staff take care of this for the clinic and all providers. AHS consulting clinicians can use the guide for help accessing the ARD and updating or correcting information found there.
To date, ARD content has been viewable only to persons with a registered user name and password. Soon this logon barrier will be removed. ARD information will be openly available via the Internet, recognizing that the contained information is already in the public domain but fragmented and sometimes difficult to access. Full information access, with editing rights, still requires a valid userid and password.
With ARD use expanding, all physicians are encouraged to update their referral information, or have responsible clinic staff take care of this for the clinic and all providers. AHS consulting clinicians can use the guide for help accessing the ARD and updating or correcting information found there.
2018-05-07
Connect Care Validation & Adoption
Validation & Adoption is one of the major activities occurring during design of the Connect Care clinical information system (CIS). Other activities include Groundwork, Direction Setting and Clinical System Design. Where Groundwork helps the Epic team learn about Alberta Health Services (AHS), Direction Setting explores how AHS does its work, Clinical System Design builds the content that helps us work better and Validation & Adoption checks that the emerging CIS will work for AHS. The relationships between design and build activities are summarized in an online presentation: How the system is built.
The purpose of Validation & Adoption is to review, validate and adopt how Direction Setting and other decisions are expressed in the emerging CIS. With the AHS foundation build of Epic Systems 2018 software up and running in Alberta, we can see how certified AHS staff are working with stakeholders to build to our need and purpose. Demonstrations more closely match what we will use, allowing us to see and imagine how Connect Care can be further configured to support our work.
The purpose of Validation & Adoption is to review, validate and adopt how Direction Setting and other decisions are expressed in the emerging CIS. With the AHS foundation build of Epic Systems 2018 software up and running in Alberta, we can see how certified AHS staff are working with stakeholders to build to our need and purpose. Demonstrations more closely match what we will use, allowing us to see and imagine how Connect Care can be further configured to support our work.
2018-05-04
Connect Care Scope Management Principles
A core Connect Care ambition is to consolidate diverse health information systems into a seamlessly integrated clinical information system (CIS) that de-fragments information, relationships and health care. Working the integration mandate forces challenges as continuity and best-of-breed trade-offs are negotiated.
A transparent, principles-based, scope management approach can help. Scope management is about how we identify important CIS clinical, functional or safety gaps, prioritize gap-mitigation strategies and select systems that fill gaps while working with the CIS. The linked presentation gives an overview of current scope management principles and processes.
A transparent, principles-based, scope management approach can help. Scope management is about how we identify important CIS clinical, functional or safety gaps, prioritize gap-mitigation strategies and select systems that fill gaps while working with the CIS. The linked presentation gives an overview of current scope management principles and processes.
2018-05-03
World Password Day
Happy (and anxious?) world password day!
Identity theft has become common place, hurting individuals in profound ways. Health care organizations also suffer. Hacks analogous to identity theft hurt the organization and all dependent professionals, patients and populations.
The most damaging attacks succeed because individuals are fooled into releasing credentials, or are lulled into using patterned credentials stolen outside the organization, then used within the organization. A curious coincidence... on World Password Day, Twitter announces that their password store may have been exposed. How many of us style our passwords for clinical apps like we do for our social apps?
Identity theft has become common place, hurting individuals in profound ways. Health care organizations also suffer. Hacks analogous to identity theft hurt the organization and all dependent professionals, patients and populations.
The most damaging attacks succeed because individuals are fooled into releasing credentials, or are lulled into using patterned credentials stolen outside the organization, then used within the organization. A curious coincidence... on World Password Day, Twitter announces that their password store may have been exposed. How many of us style our passwords for clinical apps like we do for our social apps?
2018-04-23
How does Clinical System Design happen?
Clinical System Design (CSD) is about how we plan, design and build clinical content. Check out the online presentation to learn about how we are organizing the CSD processes to serve the Connect Care Needs.
2018-04-20
How is Clinical Content Built?
Clinical information system (CIS) clinical content includes documentation, decision and inquiry support tools that are built into the CIS to support best possible practice and Clinical System Design (CSD) is about how we plan, design and build clinical content. Check out the online presentation for a simple way to understand and classify content and CSD.
2018-04-19
Building the Connect Care Clinical Information System
Building the Connect Care clinical information system is our 'main event' now and for months to come. Diverse activities must be coordinated for design and build to progress as needed. The names of these -- Scope-setting, Groundwork, Foundation, Direction-Setting, Clinical System Design, Configuration, Build, etc. -- may be unfamiliar to many. Check out the latest clinician update video blog for a short presentation that likens Connect Care design and build to stages of construction.
2018-04-18
Connect Care Milestone Acheived
With high-level completion of Scoping, Groundwork, Direction-Setting, Technical Training and much of core Clinical System Design, the Connect Care initiative has substantially passed, on time, all milestones needed before starting build of the Alberta Health Services (AHS) clinical information system (CIS).
Our preparatory work of the last 3 years has proved a big help. As important has been the remarkably fast, adaptive and intense mobilization of Connect Care stakeholders since October 2017 when a contract was signed with Epic Systems, our prime technology partner.
Now begins the next phase of our journey. We will rely more and more on AHS staff trained to build and configure the Alberta foundation system. At the same time, we support our committees and councils as they move even faster to decide about CIS clinical content (decision supports, documentation supports and inquiry supports) to be built and validated over the next 10 months.
Thank you to all who have worked so hard, with so much good-spirited and creative adaptation, to get us ready for the next stage of the Connect Care journey.
Our preparatory work of the last 3 years has proved a big help. As important has been the remarkably fast, adaptive and intense mobilization of Connect Care stakeholders since October 2017 when a contract was signed with Epic Systems, our prime technology partner.
Now begins the next phase of our journey. We will rely more and more on AHS staff trained to build and configure the Alberta foundation system. At the same time, we support our committees and councils as they move even faster to decide about CIS clinical content (decision supports, documentation supports and inquiry supports) to be built and validated over the next 10 months.
Thank you to all who have worked so hard, with so much good-spirited and creative adaptation, to get us ready for the next stage of the Connect Care journey.
2018-04-11
Subscribing for Blog Alerts
Blogs and Vlogs (video blogs) can be a useful way to provide interested stakeholders with updates about Connect Care and its various activities, especially in areas where change is rapid.
With so much happening in Connect Care, so quickly, clinicians are offered a number of blogs suiting different interests and needs. Blogs can be open (no sign-in authentication required) or may require Alberta Health Services (AHS) intranet (HEALTHY domain) username and password credentials.
With so much happening in Connect Care, so quickly, clinicians are offered a number of blogs suiting different interests and needs. Blogs can be open (no sign-in authentication required) or may require Alberta Health Services (AHS) intranet (HEALTHY domain) username and password credentials.
- Open
- For clinicians interested in informatics: bytesblog.ca
- For clinicians wanting to know more about connect care: mdupdate.bytesblog.ca
- Sign-on Required
- For clinician leaders seeking weekly updates: mdleadupdate.bytesblog.ca
- For clinicians participating in clinical system design: csd.bytesblog.ca
- Connect Care Blog Tip: ahs-cis.ca/bloghelp
2018-04-10
Navigating Connect Care Committee Workspaces
Connect Care committees, councils and advisory groups are supported with Alberta Health Services (AHS) SharePoint workspaces. These keep important materials in one place, limiting the need to attach large files (which may later be updated) to emails and calendars. With few exceptions, collaborative workspaces are open to all AHS staff, while editing rights are restricted to co-chairs and secretariat or support staff. All committee, councils and advisory group workspaces can be found via one root location, which may request a valid AHS (HEALTHY) network user name and password in order to proceed. The workspaces all have the same structure and functions. Learning how to navigate one will make it easier to navigate any other oversight group of interest.
SharePoint has some unique behaviours, giving some users trouble with screen-to-screen navigation. A new Connect Care collaborative workspace tip sheet can ease the way.
SharePoint has some unique behaviours, giving some users trouble with screen-to-screen navigation. A new Connect Care collaborative workspace tip sheet can ease the way.
2018-04-09
Direction Setting 2 - Key Decisions
Through Connect Care Direction Setting sessions, input is gathered from staff, physicians and patient advisors to help guide what will be included in the Connect Care clinical information system (CIS). Direction setting focuses on how commonly used workflows (tasks performed when providing patient care) are complemented by information flows and tools.
A high-level summary of decisions arising from the second set of direction setting sessions (mid-April 2018) represents areas of clear consensus. Areas of uncertainty or variability requiring further exploration are referred to Connect Care governance structures (committees, councils, advisory groups).
A high-level summary of decisions arising from the second set of direction setting sessions (mid-April 2018) represents areas of clear consensus. Areas of uncertainty or variability requiring further exploration are referred to Connect Care governance structures (committees, councils, advisory groups).
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