All Connect Care access happens via the "MyApps" Unified Access Portal (UAP), which uses Citrix Workspace. UAP will be undergoing a technology update on Thursday, March 12, 2026, between 18:00 and 21:00. Connect Care will remain available, and no interruptions to access are expected. There will also be no change to the appearance or function of the webpage. However, personal devices that have UAP bookmarked may require action:
- If your existing bookmark does not work after the update, ensure your bookmark URL is set to http://myapps.albertahealthservices.ca/.
- If you have issues launching Citrix applications, follow your device’s steps to reinstall Citrix Workspace.