The Preadmission Clinic (PAC) Optimization Project will launch on October 21, 2025, bringing important updates to pre-procedure workflows that directly affect prescribers across surgical and non-surgical specialties. These changes are designed to improve scheduling accuracy, reduce late cancellations, and streamline ordering.
This project affects over 3,500 prescribers across Alberta, including surgeons, anesthesiologists, proceduralists, and others. The CMIO Prescriber Experience and Training Team is committed to supporting you through these changes.
Key Changes for Prescribers
Prescribers will see updates to the following (see the PAC Optimization Project page in the Connect Care Manual for more details). The order set changes will break existing personalization, so prescribers will need to re-personalize their order sets.
- Case Request Order: New questions and layout changes.
- PAC Appointment Request: Will be a standalone order.
- Preprocedure Order Sets: Revised with new and updated orders.
- PAC Orders in Preprocedure Sets: All PAC orders will be signed and held.
Support for Re-Personalization
To help prescribers navigate these changes, there will be various levels of support available (see the PAC Optimization Project Manual page for more details):
- Virtual Drop-in Room: October 21-24 and 27-31 during daytime hours.
- Help Desk Support: For non-urgent and after hours support.
- Premade Preprocedure Order Sets: Available in system October 21.
- Updated Training Materials: Available by October 20.
What You Can Do Now
- Review your current order sets and prepare for re-personalization.
- Watch the PAC Optimization Project page in the Connect Care Manual for updates closer to launch.
- Bookmark Help Desk contact info for launch week.
For questions or personalized support, contact:
- Dr. Alan Sobey – Physician Design Lead (PDL)
- help.cmio@ahs.ca