2023-07-19

All User Bulletin - Communication Delay Between POCT Devices and Connect Care

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Communication Delay Between POCT Devices and Connect Care

AegisPOC, the system that controls result transmission between Point of Care Testing (POCT) devices and Connect Care, has been experiencing some delays during regular business hours. Transmitting results from POCT instruments into Connect Care systems could be delayed for: Blood Gases (ABL Radiometer, IL GEM, Avoximeter); Accu-Chek Inform II glucose meters; Abbott i-STAT devices; Siemens Clinitek Status+ urine analyzers; and Siemens DCA Vantage.

  • POCT instruments can still be used and Connect Care systems are available. 
  • Affected POCT results will be transmitted to Connect Care once the backlog has cleared. 
  • DO NOT use the Epic enter/edit function to enter these delayed results. This will cause a result duplication error.