2020-08-23

Handling (Rare) Dual Provider Records in Connect Care

Connect Care users may notice that some prescribers (physicians, nurse practitioners, etc.) listed in the clinical information system phone book (and associated look-ups) more than once. Users need to take care when choosing a provider record to match the provider to the correct care context.

Some health care providers care for patients in more than one province; most commonly affecting Connect Care when physicians perform clinical duties in both Alberta (AB) and the Northwest Territories (NT). The non-Alberta role is indicated by a two-letter provincial abbreviation in parentheses.

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