Connect Care anticipates a brief scheduled downtime in the early hours of February 12, 2026 (00:30–01:00) for application updates (post with details to come next week). Connect Care uses a "transparent lockdown" process during upgrades to help prepare the system and reduce the upgrade workload, resulting in a shortened downtime window. The transparent lockdown period for the upcoming downtime is from Monday, February 9, 2026 at 10:00 to Thursday, February 12, 2026 at 01:00.
The lockdown does not affect system performance, existing workflows, or the activities of most users (thus "transparent"). Prescribers will have access to their personalized orders, tools and templates during the lockdown; however, there will be no ability to create new personalizations during the lockdown period. For more details: