2023-10-24

All User Bulletin - PowerMic Mobile App Issue

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

PowerMic Mobile App Issue

We are currently experiencing issues with the Android version of the PowerMic Mobile (PMM) app. Android users are reporting that they are unable to successfully connect their PMM to Dragon Medical One (DMO).

A workaround has been developed - see the Support post for more details. If you continue to experience this issue, please contact the Service Desk (1-877-311-4300) for support.