All User Bulletin - Connect Care Training and Play Environments Down

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Connect Care Non-Production System Not Available

There is currently an unplanned outage of the Connect Care User Training (ACE) and Play (PLY) environments, which are used for independent learning and post-training practice. The Connect Care Technical Team is working on the issue, and we will update this notice when the system is fixed.

Update (2021-12-21, 11:25): Some ACE and PLY environments (ACE 11-18, PLY2) are now back online and are operating as expected. The remainder of the environments will be brought up online and worked on operationally throughout the day.