Connect Care anticipates a scheduled brief pause (up to 5-minutes) in the early hours of June 12, 2025, for application updates (post with details important for prescribers to come). Connect Care uses a "transparent lockdown" process during updates to help prepare the system and reduce the upgrade workload, resulting in a shortened update window. The transparent lockdown period for the upcoming update is from Monday, June 9, 2025 at 10:00 to Thursday, June 12, 2025 at 00:40.
The lockdown does not affect system performance, existing workflows, or the activities of most users (thus "transparent"). Prescribers will have access to their personalized orders, tools and templates during the lockdown; however, there will be no ability to create new personalizations during the lockdown period. For more details: