2026-04-08

For Awareness: Connecting Personal Devices to AHSRestrict

Beginning April 8, 2026, the way non-prescriber staff connect their personal devices to corporate WiFi will change. Staff can currently access AHSRestrict and Healthspot using their work credentials. After this transition, non-prescribers' personal devices can only use Healthspot. This change will significantly enhance the security of the network and critical systems, and will roll out in small batches across the province with an expected completion date of July 2026.

Prescribers should not see an impact of this change and can continue to login and access WiFi as before, as both corporate-owned and prescribers' BYOD and personal devices will continue to have access to AHSRestrict. However, if any prescribers notice difficulty connecting to AHSRestrict, they should contact the IT Service Desk (1-877-311-4300) for assistance.

2026-04-07

All User Bulletin - Communication Outage Between Connect Care and Other Systems, Thursday April 9, 2026, 00:30-01:30

All-user-bulletins highlight stumbling blocks that all prescribers need to be aware of when using the Connect Care clinical information system.

Outage of Communication Between Connect Care Systems

In the early hours of Thursday, April 9, 2026, between 00:30 and 01:30, the environment that controls information flow between clinical systems, the Regional Integration Engine, will be taking a scheduled downtime. During this downtime, Connect Care will continue to be available; however, there will be a delay in ordering and resulting messages flowing between systems integrated with Connect Care such as WellSky (Transfusion Medicine), AegisPOC (Point-of-Care Testing), and OBIX.   

  • WellSky - No orders or product request messages will be sent from Connect Care to WellSky during the downtime, and no messages (e.g., results, unit information) will be sent from WellSky back to Connect Care during the downtime. Please limit non-essential transfusion activity in Epic and follow blood product downtime procedures.
  • Point-of-Care Testing - Results will not flow to the Epic chart until after the downtime.
  • Radiology Urgent Orders/Results (Stat Orders/Results) - Please continue to place your orders and then call directly to Radiology for stat orders/results.
  • Non-Urgent Orders/Results - Continue regular operations.  

Information entered in or for Connect Care during the downtime will be queued and then automatically updated once the services are available.

2026-04-06

Discharge Planning Tool Enhancements for Prescribers

Building upon Fall 2025 enhancements (see previous post) further improvements to discharge planning tools are introduced this month. These are most relevant to prescribers, focusing on ease of access, editing, and tracking of inpatients':

Patient list columns now include improved hover-bubble displays and double-click editing. Key prescriber accountabilities can be fulfilled using the columns, without needing to open patient charts. Help links are embedded and a new "target" icon link opens relevant personal and group feedback dashboards.

Future postings will dig deeper into discharge planning tools most important for, and useful to, prescribers.