2025-06-30

New Discharge Transfer Gateway to Replace Transfer and Discharge Navigators

As of June 26, 2025, a new “Discharge Transfer Gateway” can be found in all patient charts opened to an inpatient encounter. The Gateway replaces the prior “Transfer” and “Discharge” navigators. It provides simple instructions, together with help and other links to supporting information, to help prescribers select the best tool for facilitating patient journeys to different destinations. These include discharge to home, within-facility transfers, and inter-facility transfers (IFTs). For IFTs, the Gateway provides distinct pathways for Connect Care and non-Connect Care destinations, and whether the transfer is within Alberta or out-of-province. Selecting the best path ensures that the right information is reviewed, actions are taken and documentation is completed. 

The new Gateway has three main sections, detailed below (click the camera icon to see a screenshot). Note there may be variances for some specialties (e.g., ASAP, Critical Care).

  • Discharge from Current Facility – Includes 2 subsections:
    • Home or Community Services
    • Deceased 
  • Transfer within Current Facility – For all intra-facility transfers
  • Send to Another Facility – Includes 5 subsections, with 4 for IFTs:
    • Leave of Absence
    • Acute Care Facility within Alberta – For IFTs to an in-province acute care facility 
    • Acute Care Facility outside of Alberta – For IFTs to an out-of-province acute care facility
    • Continuing Care Facility within Alberta, Connect Care – For IFTs to an in-province Continuing Care facility that uses Connect Care
    • Continuing Care Facility within Alberta, NOT Connect Care – For IFTs to an in-province Continuing Care facility that does NOT use Connect Care 

This change affects all inpatient Connect Care configurations. The Clinician Manual is updated with revised tip sheets and demos. 

Prescribers continue to have the ability to personalize chart activity tabs, including favouriting individual tabs for the discharge, deceased and transfer navigators.

2025-06-27

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here

2025-06-26

Between the Charts: CMIO Newsletter for Prescribers - Issue 19 Now Available

Our monthly newsletter for prescribers, called "Between the Charts", summarizes key news items, Epic system updates, efficiency tips and extras that will help prescribers optimize their Connect Care user experience, all in two pages. The next issue is now out, available at the below link! This issue includes information on:

  • July Optimization (a.k.a. Thrive) classes
  • New tool for inpatient transitions of care: Discharge Transfer Gateway
  • Improvements to Mental Health Act Forms and workflows
  • Ambulatory referral edits
  • New Connect Quality project for CPSA PPIP requirements: Quality Discharge Documentation
  • New Pre-Admission Clinic navigator for General Internal Medicine coming soon
  • Upcoming upgrade to Dragon Medical One, may require action to change display settings
  • Upcoming changes for immunosuppressant medication ordering
  • Upcoming changes to Citrix MyApps Store, may require re-favouriting
  • Using QuickActions to manage In Basket tasks
  • Auto-deletion of unsigned pended/saved inpatient orders
  • New resources on Mobile Lab ordering and managing outpatient labs and orders
  • And more!

The previous issues can still be accessed, via the archive in the Connect Care Manual. 

If you have any feedback on this issue or have a suggestion for content you'd like included in a future issue, please send us an email. Note there will not be a July issue, so the next will be in August.

2025-06-24

Connect Quality - New CPSA PPIP Project Now Available on Discharge Documentation

Connect Quality is a free program created by the Chief Medical Information Office (CMIO) to help you meet your College of Physicians and Surgeons of Alberta (CPSA) Physician Practice Improvement Program (PPIP) project requirements! Our goal is to make your work easier. We have organized the resources, training, reporting tools, and documentation required for you to meet CPSA PPIP requirements, so you can focus on looking after your patients.

Four Connect Quality projects are currently available, covering the activities CPSA requires physicians to complete over a 5-year cycle: 

  • In Basket Turnaround Time for the practice-driven quality improvement activity;
  • Problem List Maintenance and (new!) Quality Discharge Documentation, both for the CPSA's Standards of Practice quality improvement activity; and, 
  • User Settings to Improve Efficiency and Well-Being, for the personal development activity. 
For each project, Connect Quality provides:
  • A guide that outlines viewing objective data and metrics within Connect Care. This includes within Signal, as well as in-system Dashboards.
  • An example Action Plan.
  • Interventions that can be selected including Optimization classes, and self-study options.
  • A template that can be used to document all CPSA requirements.

…And have we mentioned that Connect Quality is FREE?!

Sign up today at connectquality.ca! For more information, reach out to your Site Medical Informatics Lead (Site MIL) or email CMIO.Optimization@ahs.ca.

2025-06-20

On Other Channels...

Below is a digest of new blog posts across all the Connect Care clinician blog channels in the last week. For more info on the blogs, click here

Upcoming Webinar: Improving the Quality of Discharge Summaries

As part of the Alberta Medical Association's "Transitions in Care Talk" webinar series that explores evidence-informed practices to support patients transitioning from home to hospital and back home, a session on Improving the Quality of Discharge Summaries will be taking place on June 25, 2025, from 12:00 to 13:00.

This virtual session will be hosted by AMA-ACTT and presented by Primary Care Alberta, and will feature speakers from the Chief Medical Information Office (CMIO) Prescriber Experience and Medical Informatics Team.
  • Learning objectives of webinar:
    • Understand the benefits and challenges of sending, receiving and acting on discharge summaries in acute care, primary care and assisted living settings.
    • Learn about a newly developed quality improvement tool for physicians that works toward practice-driven or CPSA Standards of Practice quality improvement Physician Practice Improvement Program (PPIP) activities.
  • This webinar is designed for:
    • Primary care physicians and clinic teams
    • Acute care physicians and clinic teams
    • Nurse practitioners and other providers
    • Panel managers
    • Practice facilitators
Visit the AMA website to register, and to see related resources: