Mobile collection services are provided to eligible patients outside of lab collection centres, and must be ordered separately from other lab tests entered in Connect Care. To request mobile collections, completion of the Mobile Collections Requisition is required. Previously, the form could only be manually filled out and faxed. As of March 17, 2026, this form can be filled out and faxed directly from Connect Care, as with other Letter Forms. Using the Connect Care option not only reduces completion time, but also records confirmation in the patient’s chart that the mobile service has been requested.
The Mobile Collections Requisition can be accessed in two different ways from Connect Care:
- Sidebar Summary Index: Click the "Forms" link, then the "Service Requests" link under the "Letter Forms" section. Selecting "Mobile Collections Requisitions" will open the Communications activity window.
- Communications activity: Click the "+ New Communication" link, then search for the "APL MOBILE" template in the "Choose Letter" section.
For detailed instructions on how to complete the form within Connect Care, see the updated guide (starting at page 4):