2022-10-21

Countdown Checklist L5, T-minus 15: Get Ready for Interfacility Transfers

Continuing a list of essential actions for Connect Care Launch 5 prescribers readying for launch November 6, 2022...
  • Get Ready for Interfacility Transfers (IFTs)
Transferring admitted patients between facilities may seem a confusing process, particularly when the receiving facility is not on Connect Care. But there's help! 
  • RAAPID: The RAAPID (Referral, Access, Advice, Placement, Information & Destination) service manages all consultation requests within Connect Care, streamlining the process into a single "Intake Encounter". If transferring a patient to an alternate level of care or to emergency care, call RAAPID first.
  • Keep Calm and Navigate: Navigators help prescribers navigate multi-step workflows where it is otherwise easy to forget key requirements. The below navigators support patient movement.
    • Interfacility Transfer (IFT) Navigator: If your patient is being transferred to another facility and is not expected to return.
    • Leave of Absence (LOA) Navigator: If your patient is being transferred to another facility and is expected to return (or you're not sure).
    • Transfer Navigator: If your patient isn't leaving your facility but is being transferred to another department.
    • Discharge Navigator: If your patient is leaving your facility and is not going to another healthcare facility.
For additional information, including tip sheets and demos on specific workflows (e.g., ED vs. specialty consults), see the Connect Care Manual. The below linked infographics are also handy visual guides, the first on which Connect Care navigator to use for movement of admitted patients, and the second for IFTs specifically within the Calgary Zone.