2021-07-06

Connect Care Scheduled Downtime - Thursday July 8, 2021, 00:30-04:30

The Connect Care clinical information system needs periodic maintenance. The next scheduled update will occur Thursday, July 8, 2021 between 00:30 and 04:30. On this occasion, Hyperspace, Transfusion (WellSky), MyAHS Connect and the Link Provider Portal systems are all affected.

Connect Care PRD SRO is not expected to be available during this maintenance window - please use North BCA Web if you need to view and print patient information during this time. In addition, Netcare remains available.

Any paper ordering or charting will be uploaded by support staff once the downtime finishes. Physicians will want to validate this work. Charting deficiency notifications may appear later in In Basket but can be addressed with the SmartPhrase ".DOWNTIME".

Instruction on downtime procedures is available in the Connect Care Manual and additional linked resources:

No comments:

Post a Comment

Please feel free to contribute to discussion by posting comments here. For general suggestions, please use the link in the column to the right.