2021-06-22

Connect Care Scheduled Downtime and Spring 2021 Upgrade - Thursday June 24, 2021, 00:30-04:30

The Connect Care clinical information system will be taking the scheduled maintenance window Thursday, June 24, 2021 between 00:30 and 04:30. Connect Care PRD SRO will be offline from 03:00 until the end of downtime - please use BCA Web North if you need to view and print patient information during this time. Note that the WellSky Transfusion Medicine System upgrade previously scheduled for the same time has been cancelled; users can follow normal WellSky outage procedures for blood product orders during the Connect Care downtime.

This downtime window is for the Spring 2021 Upgrade, with changes to most Connect Care applications. These changes are primarily enhancements and, for prescribers, affect three main areas (In Basket, Mobility, Personalization). There are also four tracks that will see some noticeable changes (Anesthesia, Cardiology, DI, Lumens). Tip sheets outlining the change impacts have been created for each of these areas, linked below and also on the Manual:

For those seeking additional details on the Spring 2021 Upgrade, a summary of all changes is available on Insite.

Instruction on downtime procedures is available in the Connect Care Manual and additional linked resources:

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