2021-06-15

Netcare Scheduled Outage - Thursday June 17, 2021, 21:00-03:00 Friday June 18, 2021

Alberta Netcare Portal will be unavailable between June 17, 2021 21:00 and 03:00 June 18, 2021, to accommodate system upgrades. 

Users who are logged in during this time will be disconnected and will need to re-authenticate following the outage period. 

If urgent access to results is anticipated during these periods, please refer to and complete the ANP Downtime Contingency Kit in advance of the maintenance. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.

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