Virtual Drop-in Centre Hours

With the first full week of Connect Care at the Wave 3 sites coming to a close, launch support via the Virtual Drop-in Centre (virtualhelp.connect-care.ca) will be scaled back to daytime hours. 

As of Monday, April 19, 2021, the Virtual Drop-in Centre will be open 07:30-23:00. If you require support outside these hours, please call the IT Service Desk & Solution Centre at 1-877-311-4300 (#1 for Connect Care) or visit help.connect-care.ca.

For further information about site and Virtual Drop-in Centre schedules, visit launchhelp.connect-care.ca. Also listed there are reminders about getting after-hours CMIO help for prescribers via Super Users, CMIO leader on call and help-cmio@ahs.ca.

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