2021-03-03

Netcare Scheduled Outage - Thursday March 4, 2021, 21:00-03:00 Friday March 5, 2021

Alberta Netcare Portal will be unavailable for up to two 45-minute durations between March 4, 2021 21:00 and 03:00 March 5, 2021, to accommodate system maintenance and upgrades. 

Users who are logged in during this time will be disconnected and will need to re-authenticate following each outage period. 

If urgent access to results is anticipated during these periods, please refer to and complete the ANP Downtime Contingency Kit in advance of the maintenance. 

For any questions or concerns, AHS employees please contact 1-877-311-4300, while Community Alberta Netcare users (outside AHS) can contact the Provincial Helpdesk at 1-877-931-1638.

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