Countdown Checklist L-16: Identify Launch Supports

Continuing our list of essential actions for Wave 1 physicians facing Connect Care Launch 16 days from now...
  • Connect to Launch Supports
This is a good time to check that you and clinical colleagues know who the Super Users, Medical Informatics Leads or other peer-resources are for your clinical group, division, subspecialty or clinic. They can facilitate pre-launch personalization activities. They will be present and a great resource during the pressures of launch. 

Clinical groups (divisions, units, clinics, etc.) should plan for their own start and end-of-day meetings to take the pulse of their implementation and flag issues to forward to launch supports.

This is also a good time to note where User Supports are described in the  Connect Care Physician Manual. This information will be updated with more specifics about how to find and use human, online and telephone supports for help with Connect Care on-boarding.

No comments:

Post a Comment

Please feel free to contribute to discussion by posting comments here. For general suggestions, please use the link in the column to the right.